Mine strikes the hugger, but no so badly that I think I need to do anything about it. I presume it only happens on heavy compression - I've never noticed it happen, just seen the scuff marks. However mine's a different version of the GS emotion box than yours (e.g I dont have a bevel on the edge) so maybe yours is wider or deeper so a bigger issue - mine's about 2 years old so not sure if yours or mine is the latest.