They are going to try and add VAT onto the value the goods are shipped at. Last time I discussed this with the posties they said anything over £18 in value is going to get VAT added to it. If the shipment comes in via a carrier linked to the post office you just get left a note saying the goods are at so and so and you need to pay xyz to get them. If the goods go via a shipping agent it will end up in some customs bonded warehouse somewhere who will then have to contact the end customer to arrange payment and subsequent shipment.
I'm not an expert but in my experience, goods shipped via UPS in the US have always come via the UK Post Office service and its relatively quick and easy to go and get the goods from the local office and pay the VAT. Usually 7 days from shipment in the US to collecting from a post office.
I'm not an expert but in my experience, goods shipped via UPS in the US have always come via the UK Post Office service and its relatively quick and easy to go and get the goods from the local office and pay the VAT. Usually 7 days from shipment in the US to collecting from a post office.

