What happened next?
Having dropped the bike into NOG on the Thursday morning, the oil was replaced and replaced and the engine was run up to temperature after a bit of effort in getting it started. The oil was then replaced again but it was found that the engine still wouldn’t run smoothly. The initial estimate I received two weeks back was for a complete engine and starter motor replacement including labour £4,500 (more or less).
After some initial investigation I discovered that as this was a company motorbike, purchased under a business to business transaction I had no other option than to proceed with this as an insurance claim. Apart from some initial confusion resulting from the insurance company requesting the bike be moved from one BMW dealer to another and dealers refusing (too strong a word) to take work off each other, the whole insurance side of it has been incredibly smooth. BMW Insurance have been excellent to deal with – that said having never personally had to make a claim in twenty odd years of motoring I have nothing to compare against.
And now, the story two weeks down the line.
Ok, so this morning I had a nice chat with the insurance assessors and the guys over at NOG and it seems I have the dubious honour of being the first person in the UK (and maybe further a field) to have a new engine fitted into a BMW R1200GS Adventure. How do I know this, apparently there is still a health and safety ticket on the short block and whole engine that needs to be removed before they can be issued as a stock item.
We are still to see inside the engine as (understandably) NOG wouldn’t proceed with any further work on it without authorization and until now no-one has been in a position to authorize it. The initial advice being, a complete new engine is as cheap, if not cheaper than rebuilding the existing one. Authorization has been given this morning for the engine to be stripped and inspected so we know what parts are needed. It now looks as if I will be only getting the short block replaced rather than an entire engine as apparently the whole engine as initially quoted is no longer available, but the end result will be the same as it is likely to cost more in labour inspecting and rebuilding.
I was initially expecting there to be nothing much more serious that a bent con-rod, unfortunately it seems that this is not something that is sold separately on the R1200 engines, all NOG are able to get now is the short block engine and any additional parts outside that. Shiredevon, I don’t know how much damage there is to your engine, but you might want to take note of that before you get too far through your rebuild.
Words from BMW UK
Well their advertising brochure "R 1200 GS Adventure - Explore your horizon.”, as I have pointed out elsewhere, states that the bike is "Ready to take on the world, as standard. If you're looking for adventure, you can't let challenges get the better of you. The R 1200 GS Adventure boasts a range of features fitted as standard that ensure you won't have to shy away from anything. It's the world's only travel enduro that comes ready to tackle anything Mother Nature can throw at it."
Unfortunately despite proving these claims unfounded, I have been unable to find anything in any of the other literature that comes with the bike that would suggest what the bikes limits actually are. During initial discussions with BMW customer services, I was told that BMW engines are not designed to go through water at all, but they subsequently revised this to the attached
statement. I am still no nearer understanding what can be expected of the bike and what its limits actually are.
What are my thoughts and feeling at this point?
I’ve got to be honest while I’m very grateful to NOG for all their help so far, I know that they are reading this, and for their efforts in investigating what warranty or assistance BMW are able to offer (none it turns out) and to BMW Insurance for all their help and assistance, I still find myself feeling very disappointed and let down by the bike.
This was the first BMW I have ever considered owning and I chose this over other endures because it appeared to be the most robust and suitable bike in this category on the market, this wasn’t just backed up by the marketing but by real world examples. I seriously doubt I would buy another BMW again.
Where did all this start?
Just inside Oxfordshire
Here three quarters of the way across Shilton Ford
In sixteen inches of water.