I staying in a hotel in Edinburgh since Thursday. The experience has not been great. Check in is 3. Got here early by agreement and they stored our luggage in a room. They said they would ting us when the had a room ready. No call was received. We got back to hotel at 3 and sat for 1/2 hour till we got room. Everything has been delayed. We got room service last night and the tray is still outside our room almost 24 hours later with the remains of our food on it. A item of jewellery has disappeared from our room. The whole experience has been a disaster. I don’t usually post negative stuff on here but I’m disappointed with the service here. Really nobody gives a shit. I stay in hotels regularly with work and go away quite often and have never had such just don’t care attitude. Nobody seems to know how to do things here. Asked for the tv to b Ed changed to watch the match. Sorry can’t do that. 5 minutes later the match is up on it. JJH
