Insurance- Green Card and travel insurance for Morocco list

[Wapping]

My insurance renewal is due at the end of April and I need a green card for Morocco to start before then and carry on into May, so I phoned BMW Motorrad Insurance.

"Sorry we can't give you a quote on your insurance renewal as it's too early" and I was asked to contact again early April.

I explained that I also needed a green card and the old story about not covering Moroccon unless on a World of BMW tour was rolled out. I explained that they had already given me green cards on two separate occasions and was told that it was because there's no reciprocal repatriation agreement with Morocco. What's that got to do with getting third party cover???

Anyway I now have the email address of a supervisor and will be pointing her to the threads here.

Tim.

I have written to Devitt asking them to explain what NIG's / BuMW Motorrad's attitude is to 'green cards' in Morocco and Eastern (none-EU) Europe / Turkey.

http://www.ukgser.com/forums/showthread.php?t=138255&highlight=devitt

It's possible that NIG have lost the reciprocal agreement they had with a Moroccan insurer. The Moroccan insurer deals with claims in Morocco on behalf of NIG and visa-versa, with NIG handling UK claims on behalf of the Moroccan insurer. However, that doesn't make sense or NIG would not be able to insure organised BuMW trips to the country.

It's also quite possible that Devitt are talking out of their bottom. They certainly seem remarkably inconsistent.

 

[Passing Phase]

Green card

Green card came this morning gave BMW insurance a guy i am traveling with info thay spoke to underwighters as a presedent has been set I got mine. I found good humor and politnes worked for me and thay were very helpfull.

 

[peejay]

Green Card

Been back on to BMW today as my green card has not arrived. Requested originally in Jan, and they said ring back in March, nearer the departure date. On both occassions told not a problem, green card would be issued for 3rd party risks and at no additional charge.

When I spoke today, they put me on hold whilst they spoke with NIG, the answer was as from 1st March NIG will no longer issue green cards for Morocco as there is no repatrionisation agreement. I told them that both my travelling companions had there cards from BMW(NIG). I gave them their details and they said they would ring me back as they were speaking with the senior underwriter at NIG.

They duly called back and told me the card would be issued because they had issued my companions cards, but any future requests would be refused. A similar note is on my friends policies.
Oh yeah they want an extra £26.

The operator I dealt with today was more than helpful and would be interested in any information from this forum or any forum where people are experiencing this problem, so they can advise other clients.

 

[Springer]

I insured with Carol Nash for last years Morrocan dash got the green card and a letter from there customer services confirming comprehensive cover for two weeks for an extra £18 on my Norwich union policy.

 

[pinkytiff]

Another Success with BMW Insurance - I think......

Hold the phone !



Maybe jumped the gun here getting carried away with defeating the mighty BMW, it's Third party only in Morocco NOT Fully Comp as I first said.

Hope I have not confused anyone :

My renewal was due April 11, trip to Maroc starts on 1st May (independent trip), so yesterday I start the phone calls to get a competitive quote that would of course also cover Maroc - oh & btw I wrote off a GS last year

1. Much to my surprise I had to dismiss Carole Nash who, although could offer a pretty good price (£240 using NIG), couldn't include cover to Maroc at the same time. They then offered a policy underwritten by Zenith that could give cover, but for £366 with a hefty excess of £600!

2. My existing policy was with Bennets, and yep in common with many other posts - no Maroc cover meant they were out anyway!

3. So I thought, will it be worth giving BM a try...........and guess what, having first got a definitive yes, they would give cover (3rd party) they then came in with the lowest quote, with the lowest excess too .

They said that since I was giving them the dates of travel they just needed to note it on the policy and that there was no need to send me a green card, & not to worry - I'm covered.

So, I think I'm very happy - the only possible fly in the ointment is, if I have to produce something that proves I'm covered - I don't have anything.............anyone know if this is this an issue??

 

[Wapping]

3. So I thought, will it be worth giving BM a try...........and guess what, having first got a definitive yes, they would give cover (3rd party) they then came in with the lowest quote, with the lowest excess too .

They said that since I was giving them the dates of travel they just needed to note it on the policy and that there was no need to send me a green card, & not to worry - I'm covered.

So, I think I'm very happy - the only possible fly in the ointment is, if I have to produce something that proves I'm covered - I don't have anything.............anyone know if this is this an issue??

Don't give up with Devitt, albeit they are particularly stupid and often lazy.

Devitt will give you a suitable 'green card', including Morocco, if you ask nicely and often enough. Devitt seem to take this plain awkward tact from time to time, quite why I am not sure, as all it does is wind people up....I have written to Devitt to find out why. http://www.ukgser.com/forums/showthread.php?t=138255&highlight=devitt - so far their response has been deafening in its silence, though BuMW have taken an interest.

In a perfect world Devitt would be sacked as BuMW's 'broker of choice' and the job given to a half decent broking organisation.

To sort out the multiple cock-ups on the insurances of my Hondas, I had (in the end) to write to the FSA - who, suprise, suprise, achieved in two minutes what Devitt had failed to do over in over nine months.

 

[Tim Cullis]

Green card arrived this morning - sort of

I need green card cover from 8 April to 30 May. I started escalating the green card issue on 18 March and BMW Motorrad Insurance (aka Devitt) told me on 31 March that my green card had been issued and dispatched by NIG on 28 March.

It never arrived, so Devitts arranged for NIG to issue another card, this time sent by special delivery. It arrived this morning, but the dates of cover are 13 to 25 April. WTF!!

It seems to me the problem lies mainly with NIG. The Devitts staff seem polite and helpful as they can be but are thwarted at every turn by NIG. It's like swimming through treacle.

Tim

 

[peejay]

It never arrived, so Devitts arranged for NIG to issue another card, this time sent by special delivery. It arrived this morning, but the dates of cover are 13 to 25 April. WTF!!



Tim

Tim, sounds like you got my Green Card, those are my travel dates! The 1st one never arrived and I'm still waiting for mine. They said it would be sent recorded delivery and arrive on Thurs(3rd) no show, then they said it would was sent last night so should be here today or Saturday.
NIG seem to be a shambles, BMW are trying the best to be a go between but failing miserably

 

[Wapping]

I need green card cover from 8 April to 30 May. I started escalating the green card issue on 18 March and BMW Motorrad Insurance (aka Devitt) told me on 31 March that my green card had been issued and dispatched by NIG on 28 March.

It never arrived, so Devitts arranged for NIG to issue another card, this time sent by special delivery. It arrived this morning, but the dates of cover are 13 to 25 April. WTF!!

It seems to me the problem lies mainly with NIG. The Devitts staff seem polite and helpful as they can be but are thwarted at every turn by NIG. It's like swimming through treacle.

Tim

Tim, sounds like you got my Green Card, those are my travel dates! The 1st one never arrived and I'm still waiting for mine. They said it would be sent recorded delivery and arrive on Thurs(3rd) no show, then they said it would was sent last night so should be here today or Saturday.
NIG seem to be a shambles, BMW are trying the best to be a go between but failing miserably

The problem has to start with Devitt, they are the broker for the scheme, getting paid by us (their customers) and / or by NIG and / or by BuMW to do a simple job, properly and honestly.

Over the years I have had endless run-ins with Devitt's Romford office, with clear evidence that they have made up stories (lied is a better word) to cover up their lack of action or inefficiencies. I have had to visit them, twice, dumping files on the receptionist's counter and demanding to see someone in charge, along with the person who had plainly been untruthful, claiming to have sent documents out.

The 'green cards' fiasco has been going on for more than two years. Add to this, sending out (or not sending out) Motor cover notes (as required by law) to the wrong people (God knows whose I got...), for the wrong motorcycle (despite repeated letters, putting the bike's registration in capitals), failing to renew the insurance on one of my bikes, despite having received the premium (confirmed by Devitt and my credit card company)....I can add more. The only time I ever got a speedy resolution (after nine months of temporary cover notes - or no cover notes at all) was by contacting the predecessors of the FSA.

Why do I still use Devitt? The simple answer is that they are cheapest, by a considerable margin, for Honda / BuMW motorcycles for me, living in central London. The saving is never less than £200 a year, or the price of one of my little jaunts to France.

As I work in insurance (or more exactly international reinsurance, for multi-nationals) I am, from next renewal, going to try to deal directly with NIG's head office at Old Street, just around the corner. I am not sure they will do it but it has to be worth a go.

 

[Wapping]

Hi Wapping, can I just check - when you call Devitts, are you calling them directly or via the Motorrad contact numbers? Also, am I correct to assume that when they do actually issue a green card - it is only for 3rd party cover - or is it for comprehensive?? I guess I'm starting to get nervous of taking £9ks worth on just 3rd party cover.........

I call Devitt, who are to all intents and purposes, the same as BuMW Mottorad Insurance, on a variety of telephone numbers.

The ‘green card’ only confirms that your UK cover has been extended to provide Third Party insurance into certain specific countries, nothing more.

A ‘green card’ does not confirm any ‘Comprehensive’ or ‘Fire and Theft’ cover at all.

 

[peejay]

After much hasseling and telephone calls, and promises from NIG that it had been sent recorded delivery, two arrived yesterday on by normal post the other by recorded delivery, well save me the trouble of photocopying!
And they call us 'Tossers'

 

[Jacal]

Insurance in Morocco?

Does anyone know how long it takes to get a green card at the border, my insurance with CIA doesn't do Morocco and the only advice they can give me is to get it at the border.

Can anyone give me advice on any pitfalls or how long it's going to take? I'm planning on being there on the 24th/26th May depending on how long I take to travel through Spain and touring Morocco for two weeks.

 

[Jacal]

Yep! even threatened to cancel but to no avail, I got a quote from Carole Nash for 'DOUBLE' the premium I'm paying now....so that's a no go!

I'll stick with CIA but I'm hoping all goes well with the border crossing, reading some of the threads on here, there's problems getting a green card at the crossing and that's why I was asking for advice.

 

[HostelMarrakech]

Green cards for Morocco

Hi,

I was in Algerciras, in the south of spain recently.

Algeciras is the port town which you will probably go to catch your ferry across to Tangier.

Along the road directly opposite the port is a number of agents for ferry tickets and other travel requirements.

I happened to notice that they displayed signs outside advertising green cards for Morocco.

I know this would be a last minute, last resort option for you, but maybe it will help someone.

Good luck,

Paul

 

[doinitdaily]

I Don't believe it BMW insurance 'Devitts' underwritten by NIG have now refused to give me a green card for my trip to Morocco in June, if you read back through this Thread you will find the following:

I recieved the call from BMW today and have been told that they WILL give me a green card to travel to Morocco and will not cost me a penny, the only condition they have applied is that I will need to contact them in May and give them my schedule of stops and how long I will be in Morocco, I travel on the 11th June 2008 and will only be in the country for 14 days on a trip NOT organised by BMW. So this is testiment that when they say NO, absolutly NOT, can't be done, is never done and I qoute 'According to our system nobody in the UK has this cover and will not be able to help you sir , sorry' this is all a bluff and if you keep going and show others who have already cover they MUST give in.

So here we are in May and i have just been on the phone for 55 mins getting more and more frustrated, I have left them promising to call me on Tuesday morning after once again calling NIG to see if they can get a green card as NIG are now saying 100% 'NO' to any green card that is not part of a Mottorad tour.

I am in need of help! can ANYONE who has recieved a green card from BMW, Devvits and ultimatly NIG in the past four weeks please please drop me a line and let me have your insurance reference number, Devitts say they can use this information to fight NIG. The requirements are a none BMW tour of UK national traveling to Morocco. Please help!

 

[doinitdaily]

NIG Policy change for Morocco

NIG the underwriters of Devitts insurance who are infact BMW insurance have changed their POLICY for cover in Morocco, as of the 1st March 2008 they will NOT provide a green card for any non Motorad organised trip to Morocco. The reason they are giving is that repatriation of motorcycles is too difficult from Morocco and that they are not able to cover the insurance.

I have battled long and hard for months to gain a green card via Devitts and have finally been promised that one will arrive on my door mat early next week. Devitts have been great and very understanding, the issue all down the line has been NIG.

I am posting this to let anyone else know that unless you have already been told that your card is sorted and on it's way that you will not be successfull in changing NIG's mind in the future as they have formally made the policy change (although) i have not seen any announcement on the FSA website to that effect, so not sure it's legaly binding

 

[Chewbacca]

Aon Bike Ireland Cover

Hi All,

I am insured with Aon Bike care in Ireland, think AXA is the underwriter, have a fully comp policy and asked for bail bonds for Spain and a green card for Morocco, received them free of charge for three weeks travel, only thing that concerns me is that the "Green Card" is only a cover letter stating the details of cover and not an actual green card as I have seen from some other insurers, phoned the company and they said this is a legal document and is fine. Any comments?

 

[Wapping]

Hi All,

I am insured with Aon Bike care in Ireland, think AXA is the underwriter, have a fully comp policy and asked for bail bonds for Spain and a green card for Morocco, received them free of charge for three weeks travel, only thing that concerns me is that the "Green Card" is only a cover letter stating the details of cover and not an actual green card as I have seen from some other insurers, phoned the company and they said this is a legal document and is fine. Any comments?

Does the covering letter state, specifically, that Morocco is included?

You will still find it easier with a 'green card' as the natives recognise it, a point made on the MIB's website. Whilst the MIB is a UK organisation (I have no idea whether Ireland has something similar) its advice is fairly good.

See if you can persuade Aon (the world's second largest insurance broker) to pull their finger out and let you have one.

PS I guess, but do check, that your Irish motor insurance will automatically cover Spain (as a fellow EU country) - Morocco though is not in the EU. I, as a Brit, never both with a 'green card' for civilised or western Europe.....even for Ireland

Enjoy your hol's.



http://www.mib.org.uk/GreenCard/en/Default.htm

 

[Chewbacca]

Morocco Green Card

The cover letter does state Morocco and the travel dates pretty clearly (for the customs guys), but the insurance company are positive I do not require a "green card" and will not issue one, other than the cover letter. Still think the piece of green paper is the way to go!! Will have to try my luck I think at customs. Filled in the temporary import on line though, great link. policy does include Spain but having bail bonds was advised in case of a tip. These are issued as a seperate piece of paper in English and Spanish.

 

[Wapping]

The cover letter does state Morocco and the travel dates pretty clearly (for the customs guys), but the insurance company are positive I do not require a "green card" and will not issue one, other than the cover letter. Still think the piece of green paper is the way to go!! Will have to try my luck I think at customs. Filled in the temporary import on line though, great link. policy does include Spain but having bail bonds was advised in case of a tip. These are issued as a seperate piece of paper in English and Spanish.

Good luck.

There is no link between customs import / export regulations and insurance but handy to have a green bit of paper, providing the bloke isn't colour blind.

What's this temporary import malarkey? You don't need it into Spain (unless you intend to hang around the orange groves and bull fights for several months) - or it's a non-EU registered bike. So I guess it's the bike's temporary import into Morocco?

Do separate Spanish bail bonds for EU members still exist? I thought they vanished, it being understood that, following EU harmonisation rules, they were automatically included within the EU member's 'home' insurance?