Mac Service

[andyclift]

After a year of using a Mac and wondering why I did not give up with Microsoft years ago I have just discovered another reason to change.

The Q key on the Bluetooth keyboard packed up. A phone call to Mac resulted in "OK sir we will send a new keyboard out FOC by courier. Please give the courier the faulty one when they deliver."

 

[Trevtuck]

After a year of using a Mac and wondering why I did not give up with Microsoft years ago I have just discovered another reason to change.

The Q key on the Bluetooth keyboard packed up. A phone call to Mac resulted in "OK sir we will send a new keyboard out FOC by courier. Please give the courier the faulty one when they deliver."

welcome to the world of Apple..

 

[red1]

After a year of using a Mac and wondering why I did not give up with Microsoft years ago I have just discovered another reason to change.

The Q key on the Bluetooth keyboard packed up. A phone call to Mac resulted in "OK sir we will send a new keyboard out FOC by courier. Please give the courier the faulty one when they deliver."

I don't see the association between a faulty Apple keyboard and Microsoft.
Have you ever owned a Microsoft computer?

I had a similar experience with my Apple mouse within a month of the 12 month warranty. When the scroll wheel started to jam at regular intervals I was told by Apple support to place a clean piece of white paper on my desk, turn the mouse upside down and press on the scroll button whilst moving the mouse in a circular motion.

It's not all sunshine and flowers with Apple.

 

[andyclift]

It's not all sunshine and flowers with Apple.

But you don't say whether it worked. If it did it was a lot quicker than waiting for a replacement.

PS Get a Magic Mouse. Scroll without buttons.

 

[scud]

YIKES!!! £50 for a keyboard!!!!

I'd be going spare that the flippin thing broke in the first place!!!

 

[Micky]

PS Get a Magic Mouse. Scroll without buttons.

You tell him

 

[cookie]

YIKES!!! £50 for a keyboard!!!!

IIRC they are £56


just don't let any moisture get under the keys. DAMHIK x 2

 

[skyenet]

IIRC they are £56


just don't let any moisture get under the keys. DAMHIK x 2

I spilt a mug of tea over mine ages ago and luckily it dried out okay and no problems since. Probably a good job I don't take sugar in my tea

Apple Magic Mouse is the dog's danglies, once you get used to it.

 

[David Lee]

I just got my first iMac after years of PC's

It's great

Love the mouse too

 

[andyclift]

Update.

Phoned Apple on Monday. New keyboard sent from Holland and delivered by UPS courier who struggled through snow at 10:00 today (Tuesday)

 

[hughguzzi]

I Mac

Still lovin my i-mac after just over a year, no probs yet and yes mouse scroll ball sticks occasionally - the roll on paper does work - cant see how to open the mouse to clean the rollers like in a regular ball mouse ?