What am I doing wrong? It says 'Map Detail Locked' in the bottom right hand corner of the screen. Have connected Zumo660 and unlocked maps successfully. I can use Mapsource but it is only showing basic details. What am I missing? 
Mapsource
- Thread starter polecat
- Start date
Tried shutting the PC down and restarting it?
Humbug
Registered user
Is the version of Mapsource on your PC the same as that on the Zumo? If you have updated Mapsource on your Zumo recently you will also need to download the update to your PC. The same version must be on both. This should solve the problem.
Mapsource is the PC software that you use for routing, sending routes to the GPS, etc - it doesn't run on the GPS. The Garmin maps are CityNavigator, current version CityNavigator Europe NT 2012.2 (there might be a later one) - but if you run different versions on the PC and the GPS it will just give you a warning on the GPS that the maps aren't the same.
Polecat, in the View menu, map detail, can you change the map detail?
Polecat, in the View menu, map detail, can you change the map detail?
Yes. Changed it to Highest Detail but it's still showing 'Map Detail Locked' in the bottom corner. I've been through the connecting the zumo to the pc and unlocking the maps. Enter all the details and it tells me it's all unlocked. Back into Mapsource and nothing's changed
(Garmin Support only open mon-fri so will maybe have to call them next week).
Try the patched version of mapsource available from one of the links from this link.....
http://www.multiupload.com/OZA9RL72RA
Originally posted here...... http://gpsunderground.com/forum/garmin-open-tools-tweaks/5583-mapsource-6-16-3-patched.html
http://www.multiupload.com/OZA9RL72RA
Originally posted here...... http://gpsunderground.com/forum/garmin-open-tools-tweaks/5583-mapsource-6-16-3-patched.html
Humbug
Registered user
Sorry, I meant is the version of City Nnavigator on your Zumo the same version that you are running in Mapsource? If it's not then the maps will not unlock in Mapsource. Have you upgraded the mapping in your Zumo recently?
dollars
Registered user
Hi all i bought a navigator 4 this weekend and i am also having the same problem map detail is locked i have registered it with garmin downloaded the upgrade re installed it 3 times still the same if i go into utilities then manage maps,unlock regions it says map product not installed.Am i doing something wrong.
Regards Darren
Regards Darren
make sure you download the update to 'gps and computer' and not just the gps on it's own.
Wot he said. On the download, there's a box to tick to download the maps to both the GPS and the computer - default is GPS only
I must be stupid because I can't find any box to tick. It keeps telling me that maps have successfully unlocked for the device but nothing about the pc
I must be stupid because I can't find any box to tick. It keeps telling me that maps have successfully unlocked for the device but nothing about the pc
It's an option during the download - when you connect your device to Mygarmin and do the update, there's a screen that appears just prior to the download that asks if you want to install to the PC and the device - if you miss it you have to reconnect the device and go through the update procedure again.
Bumpkin
Registered user
From what I recall, and it may have changed, there's a button at bottom left of one of the screens you go though early on during the update process that says something like 'install options'. It's not blatantly obvious and without clicking it and selecting to install to the PC and GPS, as said above, it will just update the GPS only.
Plenty of people just click 'Next' > 'Next' > 'Next' > 'Next' etc. when doing an install like this without reading each screen.
Plenty of people just click 'Next' > 'Next' > 'Next' > 'Next' etc. when doing an install like this without reading each screen.
Hopefully sorted. Finally managed to find time to call Garmin support. (Very helpful they were too). Apparently the disc that came with the Zumo was an old disc with an older version of maps on it than the Zumo itself. Yeah. I know. However, they immediately put the new version into MyGarmin for me. Deleted the old version from the PC and currently in the process of downloading the new version to both Zumo and PC.
You're right, there is an Install Options box in the left hand bottom corner. Tick Install to device and pc' and Bob's your uncle (hopefully as it's currently downloading and it could take a couple of hours).
Anyway, I'm waffling now. Thanks for the advice. Let's hope it works
Bumpkin
Registered user
Glad you sorted it out.
mb4807
Registered user
Reviving the thread as having same issue
Just bought a Zumo 550 second hand. The GPS has more up to date maps on it than the ones on the original MapSource CD, so I have nice detailed and (almost) up to date maps on the GPS (just 1 step behind the latest version I think), but I can't load the maps from the GPS to MapSource. Mapsource tells me it needs City Navigator 2013.1.
Does this mean I have to buy the map just to get it on my PC, even though it's on the GPS already? Or is there a way round it? - The base map is just too basic and I need the detaled map on Mapsource for route plotting etc.
Appreciate any help...
Just bought a Zumo 550 second hand. The GPS has more up to date maps on it than the ones on the original MapSource CD, so I have nice detailed and (almost) up to date maps on the GPS (just 1 step behind the latest version I think), but I can't load the maps from the GPS to MapSource. Mapsource tells me it needs City Navigator 2013.1.
Does this mean I have to buy the map just to get it on my PC, even though it's on the GPS already? Or is there a way round it? - The base map is just too basic and I need the detaled map on Mapsource for route plotting etc.
Appreciate any help...
Nobbyspiles
Registered user
if you download and use Basecamp, the map on your Zumo will be visible on the PC (as long as the Zumo is connected.
mb4807
Registered user
Not there yet
Many thanks for the suggestion. I've tried this and it still says in bottom right coner of the map that the map detail is locked (even when I have selected CityNavigator as the map, rather than just the base map) and Basecamp pops up a dialogue box asking me to unlock my maps. Seems to be the same situation as I was having in Mapsoource.
Should previous device owners supply the unlock code to the new owners? I read that maps are device specific. Would that be the answer?
Many thanks for the suggestion. I've tried this and it still says in bottom right coner of the map that the map detail is locked (even when I have selected CityNavigator as the map, rather than just the base map) and Basecamp pops up a dialogue box asking me to unlock my maps. Seems to be the same situation as I was having in Mapsoource.
Should previous device owners supply the unlock code to the new owners? I read that maps are device specific. Would that be the answer?
The maps are device specific, but if the map is unlocked on your Zumo you'll. Be able to view it in basecamp. When your Zumo starts up, do you get a message saying "map detail is locked"? If not, it is unlocked on your device.
Plug your Zumo into the PC, start Basecamp. You will then see your Zumo in the Navigator on the left hand side. You'll see the map number (eg CN 2012.3) in the device area, it will probably have a green line underneath - this indicates it's loading the map to your PC. Under the map select drop down in Basecamp on the tool bar select the map that has just loaded. If it's unlocked on the Zumo it will be there. You're probably still looking at your locked map - it takes a few minutes for the map to load in so it's not in the drop down when you first fire up Basecamp.
Sent from my iPad using Tapatalk HD
Similar threads
