NOG - service lead times

[Berin]

NOG are usually pretty good, but I called to book my bike in for a dodgy power socket and a couple of other bits and the first time they could look at the bike was 13th June

I can handle a week or even two if it's not serious, but that's nearly a month lead time from when I called.

Any one know if there are any problems there?

 

[ROKKET71]

Have you made yourself available at short notice??...someone's bound to cancel their appointment between now and June,and if they're prepared to to call you and offer you the space,everyone's happy
I would imagine that the only problem they have is called "Being Bloody Busy In The Middle Of Summer"...but I could be wrong

 

[Berin]

Have you made yourself available at short notice??...someone's bound to cancel their appointment between now and June,and if they're prepared to to call you and offer you the space,everyone's happy
I would imagine that the only problem they have is called "Being Bloody Busy In The Middle Of Summer"...but I could be wrong

Yeah, tried that - got it brought forward to the 6th if I wait for it rather than have a loan bike. Still a bit crap.

 

[Nice 'n' Fat]

I booked my GSA in for a 6k service with them back in the beginning of May and they offered me a date within 10 days with a free courtesy bike

Lead times are a seasonal issue and you can't please all the people all of the time. I'm not surprised the lead time is over three weeks long as there's a big orange thing just appeared in the skies

 

[Pumpy]

Yeah, tried that - got it brought forward to the 6th if I wait for it rather than have a loan bike. Still a bit crap.

Count yourself lucky, Martin, I didn't get an appointment before the 7th...

...and even for that I had to sleep with the sales guy...

 

[percy]

...and even for that I had to sleep with the sales guy...

Silly girl - should have slept with the service manager

 

[Snooky]

I have had to wait a few weeks, going in on Thursday, but they said it was due to the weather the other week getting all warm too early

 

[Berin]

Count yourself lucky, Martin, I didn't get an appointment before the 7th...

...and even for that I had to sleep with the sales guy...

Desperate measures indeed...

Still, I went and saw one of the other nice sales people today, and without me having to give him a snog he sold me a nice little 650gs for mrs msgs1200. Very chuffed she is too, likes the colour a lot.

Now all she needs to do is pass her test, she's doing Direct Access down at worldofbmw in June.

 

[Pumpy]

Silly girl - should have slept with the service manager