Just had annual service at NOG again. Great customer service as usual and complimentary hot and cold refreshments plus pastries and biscuits at the work station upstairs where I installed myself with laptop for the duration. Matt let me (for my cheek
) use the £25 voucher received in the post on top of the loyalty bonus he already gives me, top bloke! Always worth the ride across the Cotswolds from Worcester. Thanks Matt, Kim and co. 
) use the £25 voucher received in the post on top of the loyalty bonus he already gives me, top bloke! Always worth the ride across the Cotswolds from Worcester. Thanks Matt, Kim and co.

. I've stuck with NOG since buying the used bike from them in 2006 and never been subject to discrimination as a 2-wheeled customer. A couple of years ago I missed out on workstations upstairs so was afforded the use of an unoccupied upstairs office. Can't say fairer than that.