Poor collection experience

Having read the initial comment and some of the subsequent responses, it just shows how some dealers treat customers like shite, and do their very best to do as little as possible once the deals closed.
I called a beemer main dealer more than 24 hours before travelling over 35 miles to view a used bike, not anything special.
Having got there, the "sales executive" disappeared for about 20 minutes. He came back and informed me the bike had a flat battery, BUT, if I waited about 2 hours they'd charge it up and I could get my test ride. I left. As an aside, I'd been a customer there since about 2014.
The next day, the "sales executive " had the cheek to call and try and book another test ride. Reiterated what I said just before I left the day before.
I think dealers, and staff don't realise how much their jobs rely on customers, and just because they sell "top quality" products they think they'll sell themselves.
Your bike should have been full of fuel, properly serviced, and clean beyond washed. No arguing!!
 


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