Running in Service final drive oil change
- Thread starter blackbird160
- Start date
Well if dealers had not left my bike in a dangerous conditon in the past, failed to do work they charged for then perhaps my attitude would be a bit different, I have also had several fiends who have had issues - brake calipers falling off, sump plugs falling out etc.
In my experience more often than not a tappet service will not be done properly, but will be charged for.
I have a couple of friends in the car trade and they openly admit that many dealers charge for ork that is not done, or do work that does not need doing with mechanics often being on bonuses that reward them very nicely for not doing a job properly.
If dealers do not like being complained about then they should do the work properly, as on the schedule, charge fairly for the work they have done - not much to ask is it
Well if dealers had not left my bike in a dangerous conditon in the past, failed to do work they charged for then perhaps my attitude would be a bit different, I have also had several fiends who have had issues - brake calipers falling off, sump plugs falling out etc.
In my experience more often than not a tappet service will not be done properly, but will be charged for.
I have a couple of friends in the car trade and they openly admit that many dealers charge for ork that is not done, or do work that does not need doing with mechanics often being on bonuses that reward them very nicely for not doing a job properly.
If dealers do not like being complained about then they should do the work properly, as on the schedule, charge fairly for the work they have done - not much to ask is it
but not yamaha dealers presumably?
I don't trust many!
It was a Kawasaki dealer (well multi-franchise) that pushed a well nut into the intake side of my Airbox and left it there - one bump could have wrecked the engine and sent me flying down the road / over an alpine drop off / into the path of an oncoming truck. Worst was they did not give a f*** when I went back to show them what there guy had left in my airbox.
I should be decked because I am not happy with someone knowingly leaving my bike in a condition that could kill me, you think this is acceptable?
If complaining about dangerous work pisses a dealer off I don't care, I certainly ain't gonna thank them or grace them with any more of my cash for ripping me off or doing a shite job.
Why do you find my remarks offensive?
I assume you work for a dealer, maybe one of the good ones, I would guess you do take pride in your work and do your job properly, that's fantastic, but IMO I think you are in the minority.
Back to the original topic
Thanks for all the advice / opinions.
The question has now been resolved to my satisfaction as follows:
I "found" an item on the invoice for the O ring on the final drive drain plug (the joys of real OEM).
When I was at the dealer to collect my bike (which had been recovered from France) I raised the matter of the final drive oil change with a different service advisor. She pulled the papers from their files and gave me the copy of the tick sheet with all boxes ticked. She also showed me the service notes which had reference to the oil change.
So I will now just get on with enjoying my bike
Thanks for all the advice / opinions.
The question has now been resolved to my satisfaction as follows:
I "found" an item on the invoice for the O ring on the final drive drain plug (the joys of real OEM).
When I was at the dealer to collect my bike (which had been recovered from France) I raised the matter of the final drive oil change with a different service advisor. She pulled the papers from their files and gave me the copy of the tick sheet with all boxes ticked. She also showed me the service notes which had reference to the oil change.
So I will now just get on with enjoying my bike
So a spot of product knowledge training for the original service advisor who dealt with your initial enquiry then and everybody's happy 
skywalker
Guest
Wether I do or I don't is really irrelevant rasher. What I'm getting at is u come on here with a comment like that and it gets people's backs up. You had bad service so u do yr own work brilliant but don't lump everyone into that category. There are some good folk about who do take pride in their work and comments like that are unhelpfull
Well if dealers had not left my bike in a dangerous conditon in the past, failed to do work they charged for then perhaps my attitude would be a bit different, I have also had several fiends who have had issues - brake calipers falling off, sump plugs falling out etc.
If dealers do not like being complained about then they should do the work properly, as on the schedule, charge fairly for the work they have done - not much to ask is it
So you've had several fiends who have had issues
When your bike was left in a dangerous condition did you go back to the dealers, with the correct attitude, and get it all sorted amicably?
..... or just slag them off behind their backs
Yes, dealers should do the work properly. As for charging there are set rates for the schedules required .... but it's all a two way affair. The dealers are not charities, mistakes can happen, but all too often I've seen customers wanting the best trade in price for their bike, but wanting the new purchase as cheap as possible with all the goodies 'thrown in' AFTER they have taken their goodies off their trade in and sold them separately
As for poor workmanship by a dealer then you should check the bike over on picking it up, and any problems found reported there and then. If you've ridden away from the dealer and found a problem later then you should go see them asap to discuss the issues!
Were the problems, and you Rasher seem to have had a few, settled amicably and to your satisfaction .... you don't say. If so then no problem! Spot the common denominator
When your bike was left in a dangerous condition did you go back to the dealers, with the correct attitude, and get it all sorted amicably?
..... or just slag them off behind their backs
I went back and asked to talk to the service manager, showed him what the chap had left in the airbox, that he had to at least have known he had lost it as he replaced the item, and that Kawasaki had even sent out a dealer bulletin as a couple of motors have been destroyed like this.
Apparently they get loads of bulletins and can't remember them all, did not seem at all bothered that the guy lost a nut and did not even check to see where it may have landed - something he should have done regardless of any issued bulletins. This is something that could have cost me thousands or killed me and the Mrs and he did not care, I did not even bother to argue any further, I left never to return.
I take on board many dealers are good, the problem is how to tell who they are
Some are very nice and polite, may have a really nice showroom, but that does not mean they have done what is on the service sheet, the bad work I have seen in the past, stories I have from mates in the trade and programs like Rogue Traders makes for a "trust no-one" approach.
This is why I would rather do much work myself, I know the dealer will almost certainly change the engine oil and filter, probably do the plugs when due but final drive oil and tappetts are impossible for an owner to check and an easy way for the cowboys to make a quick buck / mechanics to get their stats and bonuses up.
If I had Steptoe or ABW close by (and still had a GS) that is where I would go, purely from what I have seen and heard here, and especially as they don't hide away, I like a workshop that is in sight and people who are not afraid of you seeing what they are getting up too.
Bugbear
Registered user
Just a thought.
Dab a blob of paint where the drain plug sits on the casing. If its broken when you get it back you'll at least know its been undone.
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Dab a blob of paint where the drain plug sits on the casing. If its broken when you get it back you'll at least know its been undone.
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a good idea .....???? but by the time you have done this you could have almost done the oil& filter change yourself....with OEM parts and cheaper oil ??????
just another thought
and if you have a rouge dealer or a mechanic that works against his employer just to get the bonuses , the will do the obvious works but as earlier stated they cheat on things like final drive or valves that are almost impossible to control
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