Mad Mac
Registered user
I know there are quality independents in the north west and perhpas if I didn't have the need for a dealer stamp in my book I might consider widening the search. However I do, and I haven't.
Just booked my bike in for a service at Chester Motorrad and have saved due to their winter service offer. (effectively a £60 discount) Andrea and Paul are great at supporting their customers and I'm pleased to be one of their customers....especially given some of the posts on this forum.
For the record I have no interest in Chester Motorrad, except that I'm a happy customer that has had great service from them over the last 2 years.....Long may it continue!
Just booked my bike in for a service at Chester Motorrad and have saved due to their winter service offer. (effectively a £60 discount) Andrea and Paul are great at supporting their customers and I'm pleased to be one of their customers....especially given some of the posts on this forum.
For the record I have no interest in Chester Motorrad, except that I'm a happy customer that has had great service from them over the last 2 years.....Long may it continue!
Agreed- they are excellent. However, I have defected to Chester partly because they were the only ones who would help me when a brake recall was announced two days before I set off to Turkey (was a bit disppointed that SSB couldn't squeeze me in). Just had 36k service at Chester (08 12GS) and have no complaints. It just runs better and better (fate well and truly tempted).
, hey I'm not perfect, I ride an airhead
. 
So almost three hours later I call again, put on hold for about three minutes or more then 'phone cut off 
! Hey, it happens. So called back and 'phone lifted up and placed down again...easily done I you drop the 'phone; so called back again, same thing happened... hmmmmmm. Left it a short while, (had a quick frustrated pace up and down 
) called again and spoke to a nice lady on reception and asked her to put me through to stores but please not to cut me off 
( three hours now just to order a rubber seal ). She came back to the 'phone and said Harry was with a customer...I'll get him to 'phone you back 
.....so typing this 40 minutes later after being ignored by H 
!! 
)
???? Means I will now have to order via BMW Preston 
( or wherever ) and pay damned postage 
all for a rubber petrol cap sealing ring ( hey, I even gave them the part number 16111453910 on my first call !
) £15 from Europe 
is at Williams Manchester .... And that's the main reason I go there ....
...this guy runs a splendid service ( £5.50 a seal )
, even having a batch made up of the seals for us older machine owners, so got one from him; top service..... and in all seriousness if this dealer cannot be bothered ( hey, I tried didn't I? 
..then who in their right minds would actually spend a lot of money with them, I certainly won't !
