
I placed an order with Siebenrock yesterday, 17th Sep, and an hour later spotted this announcement of discount starting 18th Sep. I cheekily emailed Siebenrock customer service and asked if my order could be delayed and be discounted. At first the reply was no but they'd send me a gift of equivalent value to the discount. Later came back and said if I prefered, they could cancel my order, issue a refund and process a new order on 18th with the discount. I took up this offer as it ensured the order is below the threshold for import duty and tax.
Well done to Nataliia at Siebenrock Customer Service for such excellent service