Strange problem accessory socket anybody else had this?

Battersea say they have it. My bike went in for 12,000 service yesterday, I'll let you know if it worked.

Trip
 
Mine was upgraded today after much hassling from me and sending the dealer a link to this thread. Let's hope it's worked. (It was OK straight afterwards but since the problem is intermittent only time will tell.)
:)
 
Got my bike back from Battersea this evening and it definitely has not solved the problem. GPS on and off all the way home.

Trip
 
themadprofessor said:
I now have a bit of a conundrum, as it is pretty difficult to tell your local dealer that they do not know their business.

I live near Peterborough. I was just wondering where you are, I suspect Southport, but am not certain.

If I paid you a visit I wonder how much you would charge for checking and programming the software?

Perhaps you could email me back [email protected] as I notice you are not a site sponsor.

Rgds
Chris

Hi Chris
All dealers will have got it by now as it was auto issue so your local dealer should do it for you.even the 06' build bikes require doing so you shouldn't have any issues.
No where near southport i'm afraid
 
I mentioned this "upgrade" to my dealer yesterday. He says that he has not heard of a "software" upgrade and started on about the problem being that the GPS was wired to the accessory socket and that the fix was to wire it direct to the fuse box.

We I said I thought that the 1200GS didn't have a fuse box, he mentioned something about it being hidden under the tank and only accessible by the workshop.

My questions are:-

1. Is the upgrade a "software" upgrade?
2. Does the GS have a fuse box?
3. Is my dealer talkin sh-t?
 
1. Yes
2. No.
3. Yes

Can you tell me the dealers name, so I can avoid them if ever I am near Edinburgh ? Like most of my fellow engineers I'm highly allergic to bullshit, especially from an approved and franchised agent who should know what they are talking about. If they could be bothered to do as most other dealers do and contact BWM they could get both the correct information and the updated software and thus avoid making embarrassing statements like these to their customers.

My local dealer has the software update and my bike is being done this Thursday. It is simply a quick plug-in, diagnostic check and then software upload to the bike, it shouldn't take them very long to do (assuming no other faults exist).

The only thing under the fuel tank (apart from the frame/engine) is the airbox, electronic control modules and the ABS/SERVO pump unit if you have that option fitted to your bike.

The CANBUS wiring system does away with the need for fuses as the bikes clever electronics will shut down any circuit or system if they detect a fault, and reset again when the fault is remedied.
 
Cheers Pukmeister.

I'll have another go, when I take the bike in to get the gearbox oil leak work done at the end of the week.
 
Took mine in this morning for 18k service, asked my dealer about the software upgrade – they haven’t had one for about two months. Doesn’t look like am going to get it in time for Euro trip a week on Saturday. Will go down the alternative route then!! :(
 
Why does there seem to be such a difference in service and support across the BMW Motorrad UK dealer network between agents ??

Surely the dealerships are all in regular contact with BMW and vice-versa, I find it hard to believe that some dealers have the latest info and software updates, and yet others are evidently clueless about it. It all seems a bit 'Ad-Hoc' and unprofessional. It sounds to me like somebody within the system needs to standardise the way that information is fed to and from the dealerships rather than in the casual manner that it presently seems to happen. It is clearly affecting the quality of customer service rather like a 'Postcode Lottery'.

Can't the dealerships be informed when the software is updated/released ??

So much for teutonic German efficiency !!
 
Pukmeister said:
Why does there seem to be such a difference in service and support across the BMW Motorrad UK dealer network between agents ??


My dealer told me that BMW issue quite a lot of updates but they are loath to load every new one until it has proven itself as once a new version is loaded up it is impossible to go back to the previous version should the new one prove to be pants.

They also said that each update is cumilative so if you miss one you will get it in the next update IYSWIM.

Andres
 
Pukmeister said:
Why does there seem to be such a difference in service and support across the BMW Motorrad UK dealer network between agents ??

Surely the dealerships are all in regular contact with BMW and vice-versa, I find it hard to believe that some dealers have the latest info and software updates, and yet others are evidently clueless about it. It all seems a bit 'Ad-Hoc' and unprofessional. It sounds to me like somebody within the system needs to standardise the way that information is fed to and from the dealerships rather than in the casual manner that it presently seems to happen. It is clearly affecting the quality of customer service rather like a 'Postcode Lottery'.

Can't the dealerships be informed when the software is updated/released ??

So much for teutonic German efficiency !!

The system IS standardised.......each dealer has access to precisely the same information.....via the BMW UK ethernet......the differences arise from the fact that some can be arsed to acess the information every day and some obviously can't....... :eek

Teutonic Efficiency V British Apathy......'tis no contest...... :eek:

Dutch
 
I went into my "local" dealers today (Pidcocks) and they still maintain they have not had the update for the auxillary socket; this and the fact they diagnosed a faulty gearbox input shaft oil seal leaves me feeling very disgruntled.
Do new software realeases get posted on CD to dealers or can they download them via the BMW network?
I've written to BMW UK to ask what the hell is going on, has the update been issued and if so why can't I have it?
 
The software update has already reached New Zealand, so it should have reached Britain long ago.

My bike was updated last week. The software is version 7, and it was released on August 9 (from memory). The dealer should receive a CD from BMW with the software on it. The socket fault was only one of many fixes, and the update applies to all R1200 bikes as well as the new K1200 series. Not specifically the R1200GS.

I've only been on two rides since the update, and there was no socket failure on either ride. Previously the socket would switch off and on every few minutes, but only after the bike was warm and had been left standing for a short time, such as during a lunch break.
 
I've been in touch with Battersea and they say the mechanic must have forgotten to apply the upgrade. I'm going back on Friday to have it done. I'll let you know.

Trip
 
Trip said:
I've been in touch with Battersea and they say the mechanic must have forgotten to apply the upgrade. I'm going back on Friday to have it done. I'll let you know.

Trip

The mechanic forgot!

Surely you are not going back there again! I wonder what else this "so called" mechanic forgot!

Ian
 
I just got my bike updated by SPC today and they also rebalanced the throttle bodies as I had some bad vibes which I thought were handling related. The bike is much smoother now and the GPS stays on. :)

I was worried that they wanted paying for this work as my bike is out of warranty (even though I have only recently had the 24k service last month) but BMW graciously picked up the tab as a goodwill gesture. A good job for me that they did seeing as my bike was fine until their 'battery drain' update was loaded, so it's hardly my fault the power socket and GPS played up, and also because I am now unemployed and need to watch the pennies. Thanks BMW/SPC. :)
 
themadprofessor said:
Well I took my 1200GS into my dealer on Saturday. They put it on the tester. The tester only reported the need for an ABS update. This was loaded and the mechanic performed a scan on each component to see if there were any further upgrades and apparently found none. He had the BMW software update news sheet and was following its instructions.

So why did the Tester not give my GS the download?????

Chris (Confused)
Looks like you need an explanation Chris!!

When a bike is plugged into the GT1 tester it will automatically compare the software on the bike with what we have on the GT1.

In your case it said it needed the ABS update. Gary, our service manager then checked the other 3 ECU's (BMSK - engine electronics, Kombi - clocks and ZFE - central frame electronics) he checked the version number from the bike with the version number on the GT1 tester.
The other 3 ECU's all had the latest version number on so were left alone.

We could reload the same version number on to your bike if you would like but this wasn't done at the time. Bit like reloading the same version software onto your computer - no point!

Your ABS version number was K024-05-11-500 and was updated to K024-06-08-500.
I don't have the version numbers to hand for the other 3 ECU's but could route around to find them if you like?
Incidentally, CIP version 7.0 IS definitely loaded onto our GT1 tester

Muchos grassy arse

TJ
 
SW Ver. 7.0, the complete datasheets

This is off the bmw k1200s site :thumb :thumb :thumb


K-Series (K4x) motorcycles:

General modifications, applicable to all models in this Series:

Improved "gear recognition" function:
clears the "intermittent errors in the gear indicator" or "incorrect gear readings in the instrument cluster" symptoms
through the reduction of the adaptation times, which improves the recognition function
Improved damping during load change and metering (even below 2,500 rpm):
generally improved ridability; as a side effect, it should be noted that the damping affect after a load change is indicated briefly by a low resonant tone in the silencer.
engine picks up again more smoothly and comfortably after coasting with the throttle valve closed(fuel delivery cut off); as a secondary effect, a brief, muted, churning noise maybe audible in the silencer.
IMPORTANT: this update changes the ridability of the vehicle noticeably
and should only be programmed with the agreement of BMW Motorrad
Technical Support and of the customer. Reprogramming back to the previous software version is not possible!

Improved actuation of the “throttle valve stop”:
clears the "loss in power output" and/or the “throttle valve not reaching its fully open position”. This was due to the “throttle valve stop” not returning to its correct “zero” position when the ignition is switched “off”. The new software corrects this symptom through modification of the initialization of the “throttle valve stop”.
ATTENTION: replacing the stepper motor in the event of the above symptoms does not provide a solution.

Improved cold starts at temperatures below 50°F / 10°C :
clears the "starting problem at low ambient temperatures" and/or "engine is starved until it cuts out" symptoms.
Power optimization at high altitude:
clears the "lack of power at high altitude" symptom.
Additional, model-related functions:

K 1200 GT (K44) - ridability modification:
noticeably improved ride at slow speeds and metering below 2,500 RPM.
clearly improved damping during load change.
generally improved ridability.
IMPORTANT: this update changes the ridability of the vehicle noticeably
and should only be programmed with the agreement of BMW Motorrad
Technical Support and of the customer. A reprogramming back to the previous software version is not possible!

R-Series (K2x) motorcycles:

The following changes were made due to the right side cylinder head temperature sensor being eliminated on motorcycles produced after factory shut down, ‘07 model year:
Suppression of faultcode memory entry for temperature sensor, cylinder 1 (on the right when viewed in the direction of travel)
the new program and data statuses can be setup on vehicles equipped with both sensors.
IMPORTANT:The program affects the BMS-K diagnostics, i.e. after this software has been programmed, any failure of the temperature sensor, cylinder 1 (right side as sitting on motorcycle) is no longer displayed via a fault code memory entry, even when the sensor is removed. This is due to the fact, the BMS K no longer looks for this input data.

Improved "gear recognition" function:
clears the "intermittent errors in the gear indicator" or "incorrect gear readings in the instrument cluster" symptoms.
considerably fewer incorrect readings in the instrument cluster through reduction of the adaptation times, which improves the recognition function.
Additional, model-related functions: R 1200 S (K29) - ridability modification:
improved, more responsive throttle response.
stops the engine "choking" when the throttle valve is opened abruptly.
generally improved ridability.
IMPORTANT: this update changes the ridability of the vehicle noticeably and should onlybe programmed with the agreement of BMW Motorrad Technical Supportand of the customer. Reprogramming back to the previous software version is not possible!

Applies to R-Series and K-Series motorcycles:

General modifications, applies to all models:

Modification to the “switch-off” behavior of the on-board socket and accessories socket:
rectifies the following issues:
on-board socket and/or navigator switch off intermittently.
on-board socket and navigator switch off briefly when ignition is switched “On".
Modification to the horn “switch-off” behavior:
rectifies the following issue:
horn fails when activated continuously or when pressed briefly several times.
Additional, model-related functions:

Modification to fuel gauge on the following models:

- R 1200 GS and R 1200 GS Adventure (without board computer),
- R 1200 ST
- K 1200 S
- K 1200 R

rectifies the following issue:
fuel gauge does not display all bars when the tank is full. (only applies to motorcycles equipped with segmented instrument cluster)
Modification to the range remaining display on the following model:

Applies to R and K series motorcycles supplied with dot matrix instrument
clusters:

Improved contrast adjustment:

Corrects the following issue:
symbols and display are poorly visible in the instrument cluster
Possible to write the mileage reading when replacing the instrument cluster with a new unit.
Individualization of the instrument cluster:
R-series and K series motorcycles:
Tire pressure display unit
NOTE: Only possible in conjunction with option 530, "tire-pressure monitoring system"


Thanks to AlessandroS www.quellidellelica.com
 
Good news

I think. I had version 7 downloaded by my dealer on Tuesday. Have only just been able to go out and test it properly today and (fingers crossed) no switching off of the aux socket. This included lots of stop/starts and switching off/powering down via the ignition etc.

According to my dealer (Cannon) this version has been out for two months. :nenau

It’s all a bit confusing, but for now this seems to have solved the problem. :thumb
 


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