To put you in the picture,
I ordered Yamaha parts last November, gave the part numbers and my phone number, went back a week later to see if they had arrived as I had not received a phone call. Half the parts had arrived but Parts guy said he had mislaid my number. No problem with that, (can happen to anybody) remainder due in the following week. This went on until Christmas. Gave up and rang Danfay, had parts in 3 days.
My son took a test ride and when he returned the Poser was on the phone discussing a night out. He waited 15 minutes and eventually gave up. He went back the following day only to be offered €3000 against €8000 bike. He advertised it on DoneDeal and sold it after 3 days for €4000 to dealer and bought privately saving himself a load of money.
I went with a friend for a test ride about some time ago and when we returned the sales guys did not even ask how we got on or were willing to discuss the bikes with us.
Being the sucker I am, I ordered Gaskets and Oil seals in May. Guy in parts never got back to me and after 2 weeks I called in and waited 10 minutes for parts guy to finish off his non Kearys related phone call to be be told that there was a delay in Danfays and he did not know when they would have them. Rang Danfays had parts in 5 days later.
Nothing wrong with car mechanics see question marks "asking a question"???.
Maybe it was because I was not looking at a BMW or Buying BMW parts, but they are a Main Yamaha dealer also.
I am a BMW and Yamaha owner and do my own maintenance hence the need for ordering parts.
Will deal with Tyner or Lee in future
Daithi ould stock I do not have another username on this site, why would I go to the touble and Silvermint wake up and smell the coffee, recalls and warranty work are paid for by the Manufacturer and have to be done.
One positive note, great tea and coffee.