Tom Tom Rider Fault

[Deleted account 250319001]

went into Curries today Chelmsford high street, they told me "Tom Tom rider has been widthdrawn due to cradle mount issues, a new unit will be in stock soon"
lets wait and see

 

[mike wright]

same problem here add me to your list!

 

[Yonkyo]

Mine Too

I have returned from a 4 hour ride today. And now my Tomtom Rider will not connect to the cradle, because the connectors on the cradle have worn out due to vibration.

I have emailed Tomtom

 

[mike wright]

Ok thats enough of this messing about with Tomtom... Ive asked for a Directors contact details to sort this out. Im also getting in contact with a couple of well known mags which I have a friend who is the Editor to see if he will do an feature on this issue.

 

[Egon]

same problem here add me to your list!

I am making a couple more of the straps. The cost will be a fiver each posted.

 

[Yonkyo]

Ok thats enough of this messing about with Tomtom... Ive asked for a Directors contact details to sort this out. Im also getting in contact with a couple of well known mags which I have a friend who is the Editor to see if he will do an feature on this issue.

Excellent…. Good luck with that

Go for the jugular

 

[Yonkyo]

I am making a couple more of the straps. The cost will be a fiver each posted.

Put me down for one of those please Egon

 

[mike wright]

Originally Posted by Egon
I am making a couple more of the straps. The cost will be a fiver each posted.



Put me down for one as well please!.......

 

[Yonkyo]

Here is a picture of the the worn-out contacts on my Tomtom Rider unit

 

[Deleted account 250319001]

Am i right in thinking, that, the TT Rider would be ok if fitted to the bike with either a Tourertech mount or ram mount? does this sort the problem?

 

[Bumpkin]

Am i right in thinking, that, the TT Rider would be ok if fitted to the bike with either a Tourertech mount or ram mount? does this sort the problem?

I think both of these use the TomTom cradle, just bolted to the mount hardware. Not sure if RAM have made a powered cradle of their own yet although rumour has it they could be designing a new one for TomTom.

 

[sk8mutie]

Onahi, i am about to send mine back for repair...and when it comes back, it will be "clamped" into the tonkatech cradle which i have to say, is one over engineered piece of brilliance, cos that thing doesnt allow a micron of movement...

so, with new contacts on the back of the rider, fitted into the tonkatech cradle with cable run to it, i think it will be sorted....

but you never know, tomtom may well have sorted something out by then, and i might have a new design of cradle....no no no, wot am i thinking, of course they won't, there isnt any issues with their current one

 

[Egon]

That's the two straps made for Nuffsaid and Mike Wright.

Mike, can you e mail me at [email protected] to sort out delivery of yours.

 

[Egon]

Put me down for one of those please Egon

I have enough parts left to make two more at present so will ear mark one for you.

 

[Yonkyo]

I have enough parts left to make two more at present so will ear mark one for you.

let me know how to pay etc....

 

[Pukmeister]

Ok thats enough of this messing about with Tomtom... Ive asked for a Directors contact details to sort this out. Im also getting in contact with a couple of well known mags which I have a friend who is the Editor to see if he will do an feature on this issue.

MCN are always harping on about championing the riders cause. Seems like a group rideout to Amsterdam with an MCN reporter/photographer in tow would be a start.

 

[mike wright]

That's the two straps made for Nuffsaid and Mike Wright.

Mike, can you e mail me at [email protected] to sort out delivery of yours.

Excellent news!.... I have sent you a email wth the details

 

[mike wright]

MCN are always harping on about championing the riders cause. Seems like a group rideout to Amsterdam with an MCN reporter/photographer in tow would be a start.

Yes that would be good!............ Well Ive hammered away with Tomtom and get the "No known issues etc" we arent aware of any problems etc etc.... Im getting no further forward and they simply refuse to accept theres any issues whatever I do.

They did give me the head office address as they said that "Im sorry we cant resolve your issue and understand you are unhapy with our replies, please contact our head office".... To be fair the service was very good and polite from Tomtom.

 

[mike wright]

Originally Posted by Egon
I am making a couple more of the straps. The cost will be a fiver each posted.


Mine arrived today and hes done a very good job of it too!.... Thanks

Mike

 

[RAM-man]

I am making a couple more of the straps. The cost will be a fiver each posted.

Egon,

.. you may have the start a ready made sales outlet as I know it won't be a *** cradle holding it