1500 BMW fuel pump failures?

Tim Cullis

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MCN's headline, not mine. The text of my letter reproduced in today's Motorcycle News is as follows.

"The article in last week's MCN regarding failures of BMW's fuel pump controller (FPC) substantially understates the scale of the problem. The 179 failures quoted was an interim subtotal as of summer 2008 and the actual situation is that we have now documented 301 failures of this component, of which 128 incidents occurred in 2008 and 60 so far in 2009. But this is just the tip of the iceberg as it only includes UK owners, and indeed only those UK owners who utilise the UKGSer.com web site, and I would confidently predict the worldwide number of failures to be in excess of 1,500.

Although the vast majority of the failures have affected R1200GS and R1200GSA models, a small number have occurred on R1200RT, R1200ST and R1200S models which utilise the same technology.

Fortunately many BMW Assist vehicles now carry spare fuel pump controllers on board but when vehicles are out of warranty the failure can involve costs of £250 per incident including recovery, parts and labour, not to mention ruined holiday trips."

With the agreement of Paul G (BHT) the letter was signed by me as a representative of UKGSer.com

The bits of the letter MCN chose not to print were
"BMW's statement that this only affects "a small percentage of bikes produced in 2007" is at best disingenuous as BMW knows full well that these failures have affected bikes produced throughout the life of the R1200GS/GSA and continue to affect the latest model years. The most recent documented incident happened 29 June 2009 and involved a 2008 R1200GS.

VOSA, the government vehicle safety agency, previously issued a recall on the FPC in April 2005, however the replacement part was also faulty and the problem was never satisfactorily resolved. Over the last nine months I am personally aware of 15 FPC defect reports submitted to VOSA by BMW owners. Most of these documented failures whilst bikes were on the move and thus "liable to cause significant risk or personal injury or death." It is only a matter of time before somebody is killed through the failure of this component and trying to deny that the problem exists is the worst possible action BMW could take."

The MCN journalist who broke the story two weeks ago is still in contact with BMW and is aware of the VOSA involvement and possible news.

Tim
 
I would like to personally thank you Tim because, as a result of your campaign, I got the the updated FPC in record time (and also FOC! ;) ) last September.

You took on a mamoth task in taking on a giant corporation, but in the end you have succeeded :clap :clap :clap

On behalf of all 1200 owners, I want to say thank you :bow :bow :clap:clap
 
thank you .. TIM

hopefully they will put their noses down and accept liability for some other faults that one would not expect from a name as bmw

:oonyack
bmw
 
Although the vast majority of the failures have affected R1200GS and R1200GSA models, a small number have occurred on R1200RT, R1200ST and R1200S models which utilise the same technology.

F800 as well
 
Thanks Tim. With both of us now on GSs this is concerning.

WHat a marvelous example of how the internet works for us when it's used at it's best. Without this and other forums, these kind of issues would not get proper recognition. The FPC is particularly concerning as it is a clear safety issue.

Sadly, even more shame on BMW for not being more active in their responses. We have nearly £50k worth of their products between us at Badger Diggings and it does make you doubt the espoused brand values doesn't it?

The whole FPC/EWS lack of response reminds me of the issues Suzuki had in the early 80s with their micro jeeps. They denied there was an issue with stability and as a resuly almost lost their whole car business.
 
Absolute stunning work. Im just concerned that because BMW have stated that the fault has affected only a small number of bikes made in 2007 will the owners of bikes made before 2007 and after 2007 be left out of the potential recall?

After looking in to the details released with regard to the USA FPC recall only FPC's showing signs of corrosion would be replaced. Call me cynical but I have little faith in BMW and I am expecting them to find a way of not replacing all the FPC's even after all of Tim's hard and excellent work.

If there is a recall and a bike is deamed not needing a replacement FPC its almost worth asking the dealership that makes that descision to sign a disclaimer stating that if a FPC failure should occur and it lead to a searious injury or death then they would be held responsible. They won't sign it, but I just worry that one day I'll be reading this forum and see the headlines 'Biker killed'

maybe i'm just cynical, or is it realistic?
 
.....sounds like you've nearly got it sorted!!! :)

can you 'do' the front engine cover business next, then the ring antenna, the bendy wheels and the leaky FD's - Ta :)
 
After looking in to the details released with regard to the USA FPC recall only FPC's showing signs of corrosion would be replaced.

When my 2004 bikes FPC died, it was a sunny day in Australia and the external condition of the FPC was pristine.:nenau
 
After looking in to the details released with regard to the USA FPC recall only FPC's showing signs of corrosion would be replaced. Call me cynical but I have little faith in BMW and I am expecting them to find a way of not replacing all the FPC's even after all of Tim's hard and excellent work.

Have you not heard the saying that a shiny grenade is less dangerous than a rusty one.





No, nor have I.;)
 
Absolute stunning work. Im just concerned that because BMW have stated that the fault has affected only a small number of bikes made in 2007 will the owners of bikes made before 2007 and after 2007 be left out of the potential recall?

After looking in to the details released with regard to the USA FPC recall only FPC's showing signs of corrosion would be replaced. Call me cynical but I have little faith in BMW and I am expecting them to find a way of not replacing all the FPC's even after all of Tim's hard and excellent work.

If there is a recall and a bike is deamed not needing a replacement FPC its almost worth asking the dealership that makes that descision to sign a disclaimer stating that if a FPC failure should occur and it lead to a searious injury or death then they would be held responsible. They won't sign it, but I just worry that one day I'll be reading this forum and see the headlines 'Biker killed'

maybe i'm just cynical, or is it realistic?

My bike was a 2008 with 2000 miles on the clock when the FPC went. I reported this to VOSA on Tim's advice and have an e mail from the dealer stating that when the factory come up with a fix I will be notified - even though the faulty unit has been replaced. This in itself is an admission that the units they are fitting now are still prone to fault.

OldCroc
 
Having quoted failures from this site plus the USA recal, I attempted to get the cost of my replacement fuel pump relay from BMW Customer Services. They naffed me off. I'm now taking them to the small claims court so watch this space...........
 
FPC

Received my cheque for cost of second replacement FPC yesterday after 4 month wait and 10 e mails between me and the BMW customer service dept. Very polite but completely tardy.
 
Whilst there's a point of principle here (poor design/manufacture), one of the reasons that drove me to the Small Claims Court was the tone of BMW correspondence. It's bad enough having a power failure whilst overtaking at 60mph, but being patronised as if I was the only one that had experienced the problem really p**** me off.
 


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