"...If I had paid the incredibly inflated high price for a new BMW that many of you have I would expect impeccable service EVERYTIME I had reason to visit a dealer. If service was not 100% each visit that would be a major cause for concern. I keep reading posts on here where a GS owner has visited a dealer and been offered coffee and their bike has been serviced as per schedule and the owner has posted on here expressing their delight - surely this should be the bare minimum expected anyway ...."
Well, I have owned BMW's for over 30 years and that is how I have found them. It may well be the same with Honda, etc; but I have no idea. (But then I have excellent service from my Ford garage and am sure my Suzuki car garage will be the same - but the Suzuki does not need any maintenance for few years.)
Is there not anybody in Essex who can take LV by the hand, go and visit Cannons and stop all this nonsense?