BeMoto (again)…..

BEMOTO. Utter shite. I've never been a customer with them as every time I've tried it's impossible to get through to anyone for even a quote. And if they're that difficult to deal with when you're trying to give them money, I can only imagine how bad they are when you need their help.

I've been pleasantly surprised with Hastings Direct this year. They were cheapest too and just easy to deal with.
 
Most Insurance companies are legalised scammers.

Just had my car renewal quote for £850. Last year it was just over £500. not had a claim and no penalty points. How can it be justified?

I've got it for £320 by just spending a few minutes shopping around. And I got lower excess and protected NCB etc.
 
I've polices with Bemoto and also Bikesure (don't ask). I called Bikesure first, to add a new bike on to the policy - they answered the phone very quickly and gave a a price. I called Bemoto then, also got through very quickly, and BeMoto were asking about 1/3 less than bike sure, and that was for a full year, not the 6 months odd remaining on my Bikesure policy.

Cover looks pretty much the same.
 
Bemoto just quoted me £3,000 to insure a £1,000 honda Transalp

I'm Currently paying about £170

I'm not sure what's going on at BeMoto
 
I was with BeMoto for some years, but they just became uncompetitive.

I've been with Bikesure since. Not had to claim, but generally they have been OK.
 
I'm not sure what's going on at BeMoto

looks like a lot of turmoil if you look at Companies House. Set up by 3 directors in 2015 sharing financial control. Wholly owned by one since Nov 2024.

Maybe the two that have left were the ones with the contacts with underwriters to get decent rates?

A quick google shows the remaining director is an accountant by trade and that the other two worked in insurance, one for Aviva and the other for one of Bemoto's big competitors in broking. Adds weight to my hypothesis.

I sense another MCE in the making as I doubt a bean counter will survive in the cut and thrust of insurance broking against the behemoths behind the likes of Swinton, C Nash and Devitt. He has already set up a holding company to be the major shareholder which is never a good sign.
 
Well, I think this year, I will finally tell them where to go. 🤬

Last year my premium was just under £464.00 this year renewal came through at £635.11 😳
Nothing about me, nor my riding or my location or indeed my motorcycle has at all changed apart from me being a year older at a grand old age of 42 .
 
looks like a lot of turmoil if you look at Companies House. Set up by 3 directors in 2015 sharing financial control. Wholly owned by one since Nov 2024.

Maybe the two that have left were the ones with the contacts with underwriters to get decent rates?

A quick google shows the remaining director is an accountant by trade and that the other two worked in insurance, one for Aviva and the other for one of Bemoto's big competitors in broking. Adds weight to my hypothesis.

I sense another MCE in the making as I doubt a bean counter will survive in the cut and thrust of insurance broking against the behemoths behind the likes of Swinton, C Nash and Devitt. He has already set up a holding company to be the major shareholder which is never a good sign.
Thank you Wessie for digging a little and investigating. Safe to say, I shall be moving along to someone else.
Much appreciated chap.
 
I just got a quote with Bemoto, came back at £506 for 1250 GSA, XJR1300 and a Himalayan which was pretty good i thought but, few issues. Excess on GS £1100!! Insurer Markerstudy and what Wessie has said on here. Such a shame, they seemed really good at first.
Back on the blower to Bikesure and got down from £581 to £512. Done.
 
looks like a lot of turmoil if you look at Companies House. Set up by 3 directors in 2015 sharing financial control. Wholly owned by one since Nov 2024.

Maybe the two that have left were the ones with the contacts with underwriters to get decent rates?

A quick google shows the remaining director is an accountant by trade and that the other two worked in insurance, one for Aviva and the other for one of Bemoto's big competitors in broking. Adds weight to my hypothesis.

I sense another MCE in the making as I doubt a bean counter will survive in the cut and thrust of insurance broking against the behemoths behind the likes of Swinton, C Nash and Devitt. He has already set up a holding company to be the major shareholder which is never a good sign.
Going the way of CN after Carole sold up , they are become just another insurance brokage firm rather than a specialist motorcycle insurer that actually gives a t*ss
 
Any current opinions on Bemoto?

my 1290 SAR renewal is in from Bemoto, at £243 with 12 years no claims. That's comp cover for SDP, legal expenses, £250 excess, 90 days euro cover. I have my Norton and T120 also covered with Bemoto

I have another quote at £250 like for like from Bikesure, so I guess that's about the right price. I have my HP2E covered also with Bikesure.

No idea which is better from a claims point of view as I've never claimed,
 
Any current opinions on Bemoto?

I would be more concerned about the underwriters offered by these similar quotes. They will pay any claim and if there is a dispute, you deal direct with them not screen readers in the Bemoto call centre. As I posted above, Bemoto seems a little wobbly at the moment with directors leaving, complaints about poor service and some reports of high renewals.
 
I would be more concerned about the underwriters offered by these similar quotes. They will pay any claim and if there is a dispute, you deal direct with them not screen readers in the Bemoto call centre. As I posted above, Bemoto seems a little wobbly at the moment with directors leaving, complaints about poor service and some reports of high renewals.
BikeSure is Ageas, Bemoto is KGM. But I've just been reading Simon Dippenhall's horror story with Bikesure.

Mrs Berin has a claim in process at the moment, broker is Footman James and they have been excellent - but she only got her Triumph quoted as she has her GS Basic covered with them.
 
Just called Bennett's, their claims handler is 4th Dimension so that's them out!
 
I think there is a need for the top rated insurance firm/breaker poll. Somewhere where bids can go, read up, pick out the top rated insurer, and give them a go. And I don’t mean that this poll should be based on individuals annual premium cost, rather how the company does conduct and work with you, how they look after you in the event of the worst should happen, etc.
Cost of the premium is vastly different for each and everyone of us, there are allot of variables that make up the final figure of your premium renewal.

Anybody care to come up with a format for such a poll? Some of you have been riding/driving long enough to know your onions.
 
Anybody care to come up with a format for such a poll? Some of you have been riding/driving long enough to know your onions.

Trustpilot

Thing is, there is no consistency. It is all down to the person dealing with your claim and as we know, this part of the business can be outsourced.

As we have had from @King Rat things can be very different and get hung up if your claims handler leaves. We have had a recent case where a simple error of not cancelling a policy created a significant inconvenience to @simondippenhall

The only consistency is that brokers especially are pretty reluctant to hold up a hand and admit they fucked up. If possible, remove the broker and claims handling company from the equation and deal direct with the underwriter's loss adjuster. You have just one channel of communication direct to the actual decision maker.

Then we have the situation where companies are consolidated and the bike specialist is absorbed into a homogenous insurance retailer. One minute the droid on the phone is talking to someone about their pet dog's anal gland and then picks up your call about your KTM. Carole Nash seems to have done this.

All you can do is read threads here as people moan and very occasionally praise brokers and underwriters to get a sense of where we are at a moment in time. There is no guarantee that a 5 star broker will be more than 1 star when you make a claim 9 months into a policy.
 
Trustpilot

Thing is, there is no consistency. It is all down to the person dealing with your claim and as we know, this part of the business can be outsourced.

As we have had from @King Rat things can be very different and get hung up if your claims handler leaves. We have had a recent case where a simple error of not cancelling a policy created a significant inconvenience to @simondippenhall

The only consistency is that brokers especially are pretty reluctant to hold up a hand and admit they fucked up. If possible, remove the broker and claims handling company from the equation and deal direct with the underwriter's loss adjuster. You have just one channel of communication direct to the actual decision maker.

Then we have the situation where companies are consolidated and the bike specialist is absorbed into a homogenous insurance retailer. One minute the droid on the phone is talking to someone about their pet dog's anal gland and then picks up your call about your KTM. Carole Nash seems to have done this.

All you can do is read threads here as people moan and very occasionally praise brokers and underwriters to get a sense of where we are at a moment in time. There is no guarantee that a 5 star broker will be more than 1 star when you make a claim 9 months into a policy.
You do make good sense
 


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