Beware of this site

I'm more interested in what relevance this airing of grievances over mispackaging, wrong products, unanswered emails, ringing telephones, coupled to howls of outraged consumer disgruntlement and fantasies over whether the Angel of Death has visited some bod whilst he sat on the bog for his early morning dump, has to do with 1200 GS BuMW motorcycles?

The usual address is: Watchdog c/o Aunty Beeb.

I'll start the letter for you:

Dear Anne,

Why, oh why, oh why.....
 
Wapping said:
I'm more interested in what relevance this airing of grievances over mispackaging, wrong products, unanswered emails, ringing telephones, coupled to howls of outraged consumer disgruntlement and fantasies over whether the Angel of Death has visited some bod whilst he sat on the bog for his early morning dump, has to do with 1200 GS BuMW motorcycles?

The usual address is: Watchdog c/o Aunty Beeb.

I'll start the letter for you:

Dear Anne,

Why, oh why, oh why.....
Click to expand...

Now that is funny! :D :thumb2
 
Dainese Brave said:
The original post was a bit harsh, but cos of all these bank holidays it's made contacting anyone impossible
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Or to put it another way, the supplier counts customer service so low in their priorities that they couldn't be bothered to put something in place over the bank holiday.

Bet they weren't so tardy in getting the payment in.
 
stolzy said:
Or to put it another way, the supplier counts customer service so low in their priorities that they couldn't be bothered to put something in place over the bank holiday.

Bet they weren't so tardy in getting the payment in.
Click to expand...

I can't see being off the Bank holidays is an issue really....

....delivery of the wrong item obviously is (but it does happen)...

...it's the fact that contact hadn't been made between the bank holiday weekends is the concern surely??

But although it's all a bit shoddy, the dealer isn't actually aware there's a problem yet.......but I'm sure it's only that the supplier has taken the week off and he'll be available come Tuesday...fingers crossed.
 
Dainese Brave said:
but I'm sure it's only that the supplier has taken the week off and he'll be available come Tuesday...fingers crossed.
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Probably, he's lucky to be in a business where he can afford to ignore clients for a week at a time.

Or perhaps I should say he'll be lucky to stay in business if he ignores clients for a week at a time

If I did that my clients would evaporate.
 
I think we all agree this situation is not ideal/frustrating/annoying/concerning.....

....but it's also not the major issue it's been made out on occassion...

.....if the supplier continues to give bad customer service after he actually finds out he's made a mistake, then there is a case to answer.

Bottom line.....the seat was sent wrong(shoddy)...it was received on a Bank holiday period (frustrating/annoying)....he's not been available in the period between the Bank holiday weekends because of a probable holiday (he doesn't know there's a problem yet)...and not noted it on the website (not professional).
 
Dainese Brave said:
But although it's all a bit shoddy, the dealer isn't actually aware there's a problem yet.......but I'm sure it's only that the supplier has taken the week off and he'll be available come Tuesday...fingers crossed.
Click to expand...

Doesn't take much though...even with my basic IT skills I could manage to set upa voice message on my phone or an email message to reply to any queries...

Dear pissed-off shopper
I'm having the next month off, please complain to me for my shoddy service after the may bank holiday

:nenau
 
given the level of comment here whos up for a sweepstake on what the eventual reason given by the supplier is?

my only fear is it that it will be a major family crisis in which event the whole thread may fall silent?
 
Well Nippy's isn't the best for speed either, order place over 2 weeks ago and still waiting, supposedly posted on Monday, supposed stock take for 5 days.. still waiting..
 
trainman said:
given the level of comment here whos up for a sweepstake on what the eventual reason given by the supplier is?

my only fear is it that it will be a major family crisis in which event the whole thread may fall silent?
Click to expand...

Is that your only fear?

Blimey, I can think of much worse.

PS My bet is on the man with the scythe having met the man on the bog :thumb2
 
Wapping said:
Is that your only fear?

Blimey, I can think of much worse.

PS My bet is on the man with the scythe having met the man on the bog :thumb2
Click to expand...

And what the f**k is going to happen about his seat then!!!! :eek: :augie
 
As I've stated already I sympathise with the OP as not only were they sent the wrong item, they've not been able to contact anyone to rectify the issue. However, assuming there's a genuine reason for the lack of response (regardless of how unprofessional it is to not leave a note on the website, or answerphone message if they've gone on holiday) I do feel sorry for the shop owner having their shop/website badmouthed on the Internet.
 
Another couple of pages and this becomes an official Eastenders storyline! :augie
 
snerkler said:
As I've stated already I sympathise with the OP as not only were they sent the wrong item, they've not been able to contact anyone to rectify the issue. However, assuming there's a genuine reason for the lack of response (regardless of how unprofessional it is to not leave a note on the website, or answerphone message if they've gone on holiday) I do feel sorry for the shop owner having their shop/website badmouthed on the Internet.
Click to expand...

You'll get over it with time, i'm sure.
 
This thread is all well and good, but spare a thought for the short legged biker who is struggling with the OPs saddle, instead of the low saddle he ordered.

He's the victim in all of this :augie
 
I just paid my money, all I wanted was my seat. Is that realy too much?
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Yes!

Just give it a few days and if it's not resolved to your satisfaction, then you have the right to come on the internet and destroy the reputation of someone's company.

If they don't reply after the holiday, then I'm with you all the way.:comfort

Come to France where the customer is always wrong, it will teach you how good you have it in the UK......
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
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