BMW 3rd year garauntee cost

[birdseye]

Have more or less written off the loss on current bike, what I don't want to do is repeat the process with a new Gs every 2 years costing 3K to to upgrade each time.

Have just sold my 2 year old GS, admittedly to the insurance company, and was quite pleased with a price of £8500. OK this is replacement value rather than trade price, but I had a quick look round and couldnt find an equivalent bike from a dealer at a lower sticker price. So thats not bad depreciation - 15% in 2 years. Try that on a Jap bike.

 

[Gipsy]

One other factor in the equation is my decision to get a Harley next April, and not get ride of the BM. It's my turn for a new bike as the wife had her blade last, but she thinks the BM should go, to make room in the garage alongside the CBR600 she can't bear to get rid of, and also my CBR600 track bike, and the son's Cg125. The cars can't get in any longer!

 

[snoopy]

I saw the computer system and got a print out of the actual cost to the dealer when I bought my bike with extended warantee. £300 inc VAT.

So BMW are making a neat £360 extra.

 

[Wapping]

Is there anything stopping us buying from the Aussie website? I presume the warranty is Worldwide? If so, an Aussie biker on one of his RTW trips would expect BMW warranty claims to be honoured if he was in the UK wouldn't he? As such, we should be able to buy a warranty from the BMW Aus site and have piece of mine wherever we are. Shouldn't we?

Cue: Loads of replies stating territorial statute, registration details etc.

Charlie,

Why don't we give it a go? The 'strines can only say. "No way, mate". I will see if I can buzz them an email, or failing that will try to contact them via the old Heathens (now Martians).

 

[Sancheto]

Extended Cover

Can any of our EU member state GSers let us know how much an extra years cover is in Europe?

I am sure car/bike imports form Europe have to have their warranties honoured by UK dealers?

thanks

Tony.

 

[ChasMill]

Charlie,

Why don't we give it a go? The 'strines can only say. "No way, mate". I will see if I can buzz them an email, or failing that will try to contact them via the old Heathens (now Martians).

Or I acn call my Australian office?

 

[ChasMill]

Can any of our EU member state GSers let us know how much an extra years cover is in Europe?

I am sure car/bike imports form Europe have to have their warranties honoured by UK dealers?

thanks

Tony.

Good plan - we are after all part of Europe are we not?

 

[Wapping]

Letter sent to BumW as follows:

The Customer Services Manager
BMW Motorrad
BMW (UK) Ltd
Bracknell
Berkshire


Dear Sir,

RE: Motorcycle extended warranty at the end of the two year manufacturer’s warranty

My 1200GS will come to the end of its manufacturer’s warranty in the next six months or so. I have therefore been looking at the different ways to possibly extend or prolong the cover into a third year or maybe longer. What I have found surprises me.

I understand that the cost to extend my warranty for one year is about £600. This seemed expensive, given that a large part of BMW’s market presence and initial purchase price is centred on the product’s build quality. So I did a little investigation.

You can imagine my surprise when I tripped over BMW Australia’s website where, if am not mistaken, a similar warranty scheme called ‘Warranty plus’ is offered but a much lesser price. Our antipodean friends are charged A$ 395 plus tax, which makes it close to £160, a price difference of over four hundred pounds, assuming of course the Australians do not pay vast levels of VAT. Can anyone at BMW:

1. Tell me whether the two products are the same?
2. If they differ, tell me how?
3. Explain to me, why there is such a price difference if they are basically the same product?
4. Tell me if there is any reason why I could not take out the warranty cover for my UK bike with BMW Australia? I only mention this as, I assume, an Australian could buy the cover in Sydney for his 24 month old 1200GS and then ride / ship the vehicle to Europe. Should it suffer a mechanical failure I assume that our XXXX drinking friend would have his bike repaired here and the claim met under his Australian warranty?

In another part of my investigations I learnt that our American friends seem to enjoy three years of manufacturer’s warranty cover. I assume that this makes the third year free for our Budweiser swilling pals? Leaving aside possible differences in initial purchase price (where I think the Yanks pay less anyway) it does seem odd that that BMW’s UK buyers are, shall we say, the poor relations when it comes to costs.

I look forward to hearing from you.

Yours sincerely,


Let's see what happens next.

 

[EasySushi]

Letter sent to BumW as follows:

The Customer Services Manager
BMW Motorrad
BMW (UK) Ltd
Bracknell
Berkshire


Dear Sir,

RE: Motorcycle extended warranty at the end of the two year manufacturer’s warranty

My 1200GS will come to the end of its manufacturer’s warranty in the next six months or so. I have therefore been looking at the different ways to possibly extend or prolong the cover into a third year or maybe longer. What I have found surprises me.

I understand that the cost to extend my warranty for one year is about £600. This seemed expensive, given that a large part of BMW’s market presence and initial purchase price is centred on the product’s build quality. So I did a little investigation.

You can imagine my surprise when I tripped over BMW Australia’s website where, if am not mistaken, a similar warranty scheme called ‘Warranty plus’ is offered but a much lesser price. Our antipodean friends are charged A$ 395 plus tax, which makes it close to £160, a price difference of over four hundred pounds, assuming of course the Australians do not pay vast levels of VAT. Can anyone at BMW:

1. Tell me whether the two products are the same?
2. If they differ, tell me how?
3. Explain to me, why there is such a price difference if they are basically the same product?
4. Tell me if there is any reason why I could not take out the warranty cover for my UK bike with BMW Australia? I only mention this as, I assume, an Australian could buy the cover in Sydney for his 24 month old 1200GS and then ride / ship the vehicle to Europe. Should it suffer a mechanical failure I assume that our XXXX drinking friend would have his bike repaired here and the claim met under his Australian warranty?

In another part of my investigations I learnt that our American friends seem to enjoy three years of manufacturer’s warranty cover. I assume that this makes the third year free for our Budweiser swilling pals? Leaving aside possible differences in initial purchase price (where I think the Yanks pay less anyway) it does seem odd that that BMW’s UK buyers are, shall we say, the poor relations when it comes to costs.

I look forward to hearing from you.

Yours sincerely,


Let's see what happens next.

Bloody goood show guys, once again it shows rip off Britain. You have got my support and I think if we all wrote similar letters then they would have to do something.


Cheers


tyrone

 

[Wapping]

Or I acn call my Australian office?

Give them a buzz...

 

[Paul Wakefield]

Looking at the US sites it appears that 6 years unlimited mileage warranty can be obtained for $1150 (about £650); maybe cheaper - I have also seen 7 years for $1,200.

I'm not a great believer in the rip off Britain view but there are some notable exceptions and, on the face of it, this appears to be one whatever arguments there may be about comparing like for like and the impact of FSA.

Good letter; I'll be interested to see their reply.

Paul

 

[birdseye]

I wrote a similar letter and received a reply from:
Ms E Mingard
Warranty Services Adviser
BMW Financial Services
Europa House
Bartley Way
Hook
Hampshire RG27 9UF

It was polite, well written, quite lengthy and never got anywhere near answering the question. So I've written back to her.

The more letters the merrier? Lets go to it, guys.

 

[cookie]

my tame industry insider tells me the FSA business could perhaps add £5 to the price of the warranty.

we're being screwed.

 

[ChasMill]

I have sent a version of Wapping's letter this morning. If we all do the same, it will really p*ss them off! Will try and make contact with one of my Aussie colleagues today and see what we can come up with.

 

[Andy Michael]

Are we on a par with our euro mates on this? how much is an one year extension in say Spain or Germany?

 

[camel_landy]

I have sent a version of Wapping's letter this morning. If we all do the same, it will really p*ss them off! Will try and make contact with one of my Aussie colleagues today and see what we can come up with.

How about contacting MCN too????

M

 

[(RIP) Shenzi]

I don't know how much it costs here in France but I will find out. One thing does appear to be different, here we get three years of BMW assist and I'm told it is only two years in the UK. The warranty however is two years and not three like the Septics.

 

[ChasMill]

One of my colleagues is looking into the warranty situation in Australia and will see if we can purchase an extended warranty for our UK bikes.
I would be very interested about the situation in France as I have a couple of addresses I could use over there if need be.
I will also send my letter to MCN for their reaction.

 

[ianran]

Hopefully!!!

There is another way. If like me you had substantial problems, badger your dealer for a free year's warranty extension. Vines gave me this after my gearbox was replaced (bloody good job as the plasticine clutch gave out at 25 months of ownership!).

Whinge at them and state that, due to the failures you've had, you dont believe that the bike will go into year 3 without issues. If they say that it'll be fine and nothing will go wrong, tell them that their confidence can be backed up by them paying for any problems that occur.

The guy who bought youre bike of this site must be very pleased at the slagging you are giving it. You certainly know how to inspire and would leave me not wanting to buy anything of you!!!

 

[MATKAT]

Interesting reading. Warranty works!!

I just binned all the extended warranty stuff from BMW. The cost is outragous !!
Seems to me they are worried about the long term reliability. if it had been £3-400 as it was last year i'm sure a lot of folks (and i'm one) would have taken it out.
There are of course other extended warranties www.warrantyworks.co.uk I did look at them, but could not find out if anyone had used them or experienced them if there was a problem.
In the past i have had extended warranties other than the manufacturers with cars but never bikes.
So far my 1200 with 22k miles has had a gearbox at 5k. Fork seals at 14k all done under warranty along with any upgrades. Since the warranty finished in March i have had the front engine cover replaced under 'goodwill'.
As i see no reason to change the bike, apart from the nervous twitch from reading about problems.i'd welcome a sensibly priced extended warranty for peace of mind.
I never worried about these things before, having had bikes for 40 years.but I guess it's a sign of the times that with sites like this and the internet we find out about every rusty screw. I have owned many BMW's and even more jap bikes, rarely have I had major problems within the warranty and never even considered it once the warranty was finished. Oh if only all we heard was good news