Cam problems ????

gjclark38

gjclark38

Registered user
Joined
Apr 12, 2007
Messages
86
Reaction score
0
Location
Wirral
Hi all
just wondering if this is a common fault on 2012 f650gs se.
I took mine to my local idependant dealer for the 12k service and when he checked the valve clearances he said there was unusual wear to the cams so stopped work and reported it to BMW who will investigate next week.

anyone else had this problem ?

thanks
 
BMW are claiming that this is normal and will not do a warranty repair
Bike was new in feb 2012 and only done 11.5k
think it's time to sell and move away from bmw if this is their level of customer care
 
gjclark38 said:
BMW are claiming that this is normal and will not do a warranty repair
Bike was new in feb 2012 and only done 11.5k
think it's time to sell and move away from bmw if this is their level of customer care
Click to expand...

For goodness sake my 1997/70,000 mile Yamaha has virtually no cam wear. So that lot can't be normal, I think it needs a second opinion.
 
No need to move away from BMW. I strongly recommend you fill in a county court claim form . Don't submit it , that will cost you ££ . Just pop it in the post to them with an appropriately worded letter , don't get emotional .

I promise , if the facts are as you posted here, they will re-consider their position.
 
Open up any F800/650 cam cover and you'll see that pattern on the camshafts. Unless its pitted etc.you have no recourse with anyone. If the case hardening had failed it would have destroyed the corresponding rocker arms and you would have a pronounced tapping from the engine. Somebody isn't experienced in dealing with BMW's by the sound of it. I've never seen or heard of cam failures on this engine.
Why are you dealing with your local independant when its less than 2years old ?? Is he fitting genuine parts etc. Proof of correct servicing schedules/procedures MAY BE hard to prove to the manufacturer's should your claim be valid in a case like this.
 
Skywalker
if it is normally wear and tear after 11.5k then whny did not bmw chester tell me this when they saw it ?, why did they refer it for warranty repair to bmw head office with a parts list to order ?
why did bmw refer it to bmw germany ? possible if manufacturing defect then a re-call is in order, the hard surface has gone.
I have sent the cams of to an independent specialist and am awaiting a full technical report.
Proof of correct servicing easy as bmw chester did the last ones this service not complete but all service parts ordered from bmw chester
 
If your having done at a BMW dealer then there shouldn't be any problems then ! your original post infers an independant is doing the work for you.
I stand by what I originally said - if you've got camshaft wear as you've described the engine would be rattling its tits off if the case hardening suddenly went out to lunch - and when it goes it goes quickly. I'll draw your attention to some of the early S1000RR camshafts which went as early as 6k by according to some owners. They'd rattle their tits off from the off. You make no mention of this in your original post.
As far as I know expensive items/engine repairs etc would have to be submitted to any manufacturer for approval but no doubt the host of keyboard experts on here will say the opposite
A dull pattern where the rocker arms make contact with cams is perfectly normal. Should the cams be faulty then I'd say you're unlucky.I trust they'd be replacing the rocker arms as well. They have obviously submitted photos to the relevant dept at BMW along with their intial enquiry. If it was an issue I'd have thought new cams would have been ok'd and you be getting your bike fixed. I hope you haven't wasted your money on gaining an independant report and sincerley hope you get your issues resolved.
In the end you've posted on here to gauge opinion. I've based mine on what your photos show.
 
cams

FWIW currently have an F800st for sale & a guy inquired if it had ever had the the cam modification done? thought it maybe a be a blag as i couldn't find much info on this & asked him what it related to, he came back with oil starvation to the cams causing premature wear BMW know about this. His last bike had suffered from it and the repair bill was 2-2.5k. Rang the local dealer non commital & no help rang a main dealer up in the North & spoke to service, very helpful, i explained the circumstances he confirmed that no recalls/mods had been carried out & non were needed. When i asked specifically about camshaft/oil starvation issues the answer was 'no that was never a campaign' I kind of got the impression it was something he was aware of but at the same time tactfully correct in confirming its not part of any recall. Sorry its of No feckin use to you in real world terms but i'm keen to see how you get on with this as i've got an 800gs with 9.5k & if there is a 'mod' to be done i'd rather have the dremel out sooner rather than later. Wish you luck AL
 
I'm with Skywalker on this ....

From the American BMW magazine, brand new 1200GS water cooled boxer, photo of the camshaft :D

Was it making a noise? What's more important, what was the clearance? Normal? If normal then no wear .... as per this photo ;)

:beerjug:
 

Attachments

  • image.jpg
    image.jpg
    60.8 KB · Views: 198
Well ???I've assumed you've either got them back from testing or just put it back together cos its gone very quiet.
 
still awaiting a full report but the hard coating has broken down advice I have been given is not down to oil feed possible bad manufacturing gonna cost me £100 to recoat them all
when I get more details will post
 
Cost for the cams to be re-coated and brought back to manufacturers spec was £ 240 then the addtional labour to have them fitted then the addtional time to return to the dealer to collect the parts that they dis not give back and cost of gasket as they did not secure the cam chain to the top of the engine brought the bill to an extra £ 518.26

I then wrote a 7 day letter to the bmw dealer and had no response.

I then found out about the MotoCycle Industry Association http://www.mcia.co.uk/ and spoke to them.

they then spoke to BMW and got this response today I am happy that this is now resolved and I am not out of pocket shame they could not have done the right thing in the first place.

Thank you for sending the attached file for our review and for allowing me the opportunity to investigate this and provide a response.

We aim to provide our customers with a premium product, supported by a premium service throughout every aspect of our business and it is extremely disappointing to learn of experiences such as this. Although we are confident in the design and manufacture of our vehicles, we appreciate that due to their electrical and mechanical nature, occasionally components can fail unexpectedly. It is for this reason that we supply all our Motorcycles with a comprehensive 24 month Warranty, with the inclusion of support from our Emergency Services.

I can confirm that this matter has been escalated from the Chester Motorrad to BMW Motorrad UK and then to the engine manufacturer, who are the highest point of escalation as the technical experts. The engine manufacturer has categorically stated that the wear on the components was in line with their tolerances and no components required replacement.

I wish to assure you that had there been any doubt that there was a fault that required rectification, these components would be been immediately replaced under the terms of the warranty.

However, I light of the level of dissatisfaction caused to Mr Clark, and the disruption brought about by the investigation, as a gesture of goodwill to draw this matter to a close, I would be happy to offer £518.26 in full and final settlement
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
You must log in or register to reply here.

Similar threads

Clutch problems
Replies
0
Views
107
kkhan
AustinW
Roadlok problems
2
Replies
31
Views
596
siddo
Chigee AIO-5 problems
Replies
5
Views
328
JH14
R1100gs problems
Replies
2
Views
443
longman
Charging Problems
2
Replies
23
Views
4,259
GSian
GSian


Back
Top Bottom