GSA handover date

So you spoke to the dealer on Friday, giving your preferred times and days for collection, on which he is still, how did you put it 'prevaricating a bit' but you hope to pop in later this week to sort it out to your joint satisfaction. Probably yours more than his, but even so, enough that you and he are happy.

Is that about the gist of it?

Now, what happens if he stands by his guns? That's what you have got to decide before you meet for your negotiations. In short, are you up for burning your bridges, or indeed the dealership itself? Or are you going to backdown, beaten by the cruel multi-national corporation and its money grabbing rip-off merchant dealerships? Man or mouse? High principled Tosser or gym slip tosser? Walt Kowalski or Walt Disney? What's it going to be? Destiny calls......

"Money grabbing rip off merchant dealerships"..... I'm fascinated... What do you do to put food on the table....?
 
An interesting thread,one where I can see both sides...

But.......luckily an issue that will trouble me not, for I do not work for BMW or a Dealer and I have not bought a bike in advance of its launch....

Another scenario..... It's the 15th March and its thumping it down with Rain or Snow..... The launch will go ahead... But how many new "collectees" will call and postpone...

Damned if you do, damned if you don't......:thumb2
 
The GSA is being launched on 15 March, but my dealer is telling me that he is not allowed to do any handovers until Monday 17 March - apparently this is an instruction from BMW GB.

This sounds like a load of bollocks to me. Anyone else being told the same? Alternatively, is anyone having a handover on 15 March? I'm travelling back to the UK for that weekend specifically to get the bike and it is a pita to have to stay an extra day on the Monday just to fit around the dealer.

Delivery dates are always estimates. Particularly as your bike has not been built yet. Read small print on back of your order confirmation. Kick off as you will but you will no doubt be told that the bike cannot be PDI'd until the Monday etc. If you have already fixed your travel plans then more fool you.
 
I spoke to the dealer on Friday and explained that I want to pick up the bike on the weekend, not the Monday. I've offered either late on the Friday or v early on the Saturday so he can have the rest of the day clear for the launch. He's still prevaricating a bit so I'll just go in to see them later this week when I am back in the uk and try and get it organised then. I'm not particularly minded to cancel the order and refund the deposit etc - but I suppose I would expect actually selling bikes to be reasonably high on his agenda, not just organising a launch party. Handover doesn't take long, and hopefully will be a bit better organised than last year (when they spelled my name wrong on the registration docs and lost the handbook...).

Which dealer is it? Will you name them?

I can help you out if you want. What if I collect the bike for you on the Monday and run it in for you and take it back for the first service. You can then pick up the Saturday after, ready for adventure without the hassle of going back to the shop to get the first service done.

Always happy to help another GSer out!

Let me know

Tom
 
Which dealer is it? Will you name them?

I can help you out if you want. What if I collect the bike for you on the Monday and run it in for you and take it back for the first service. You can then pick up the Saturday after, ready for adventure without the hassle of going back to the shop to get the first service done.

Always happy to help another GSer out!

Let me know

Tom

Interesting proposal if not a piss take.

Foreseeable issues

Who will pay for comprehensive insurance for you to ride it
What happens if you do crash
Would you trust another Bod running in your new bike
 
My sympathies lie with the OP here.
He's flying in specifically to pick it up that weekend if I'm reading it correctly. The bike will be there and I presume 'good to go' unless they're prepping them all on the Sunday, which I doubt. FFS just let him have it on the Saturday. I suspect if he asked for his deposit back they'd see sense but I'm sure it won't come to that.
 
Delivery dates are always estimates. Particularly as your bike has not been built yet. Read small print on back of your order confirmation. Kick off as you will but you will no doubt be told that the bike cannot be PDI'd until the Monday etc. If you have already fixed your travel plans then more fool you.

Bike is expected to arrive at dealership on 3 March. Plenty of time to pdi ahead of launch date.

I travel a fair amount (60 or 70 flights a year, typically) and the difference between booking months ahead vs a day or two ahead is several thousand pounds over the course of the year. So, not _that_ foolish to fix travel plans in advance...
 
Bike is expected to arrive at dealership on 3 March. Plenty of time to pdi ahead of launch date.

I travel a fair amount (60 or 70 flights a year, typically) and the difference between booking months ahead vs a day or two ahead is several thousand pounds over the course of the year. So, not _that_ foolish to fix travel plans in advance...

OK, so you booked knowing the risks then. Fair enough.

Maybe the dealer has given you too much information and perhaps should not have told you when bike was arriving at dealer, and about the earliest delivery date as mandated by BMW HQ. If they hadn't told you all of that and just given you the date of Monday 17 March then everyone would be happy right? Sometimes too much information is just too much to take in. Out of interest, who is the dealer?
 
OK, so you booked knowing the risks then. Fair enough.

Maybe the dealer has given you too much information and perhaps should not have told you when bike was arriving at dealer, and about the earliest delivery date as mandated by BMW HQ. If they hadn't told you all of that and just given you the date of Monday 17 March then everyone would be happy right? Sometimes too much information is just too much to take in. Out of interest, who is the dealer?

No, I don't think this is quite correct - there was always an understanding that I'd get the bike on launch day, it's something we'd previously discussed (and did the same thing last year when I got the GS). Nothing in writing though.

My original question though was 'has anyone else been told about this' [earliest handover date of 17 March mandated by BMW GB] and as far as I can see, the answer seems to be 'no'.

The dealer is Chandlers in Brighton.
 
Nothing in writing = RISK my friend.

Not that I necessarily agree with what Chandlers doing to you. Kinda sucks as you sound like a good customer.

Had a word with the head honcho at Chandlers yet? Fuck 'em.
 
Nothing in writing = RISK my friend.

For sure, although provisional new vehicle orders are always a bit loose when you're pre-ordering something that hasn't been released yet (which was the case when I put the deposit down on the GSA in July). At that point there was no launch date from BMW, or even an indication of how the launch would be handled (although 2014 season launch was always a fair guess). So putting that detail in writing would have been a bit odd.

Not that I necessarily agree with what Chandlers doing to you. Kinda sucks as you sound like a good customer.

Had a word with the head honcho at Chandlers yet? Fuck 'em.

Well, this will be my fourth new bike in the past three years, three of which have been supplied by this dealer. I've got a meeting with them at the end of the week - let's see what happens.
 
My original question though was 'has anyone else been told about this' [earliest handover date of 17 March mandated by BMW GB] and as far as I can see, the answer seems to be 'no'.

That's not accurate. What you haven't heard is anyone in the UK receiving their new model 2014 1200 WC Adventure ahead of the official launch date. You might be the only person to do so, depending on your powers of persuasion. Fingers crossed.

In July of last year you agreed with the dealer that your new bike would be delivered on the launch date, I can imagine the excitement. Of course nobody then knew what that date would be or whether it was cast in in stone that NO bikes would be released earlier. Of course you could have said that, as you travel a lot and work, you could only accept a Friday or Saturday pick-up and worked your calendar and theirs accordingly but you didn't. Whether that would have made any difference seems doubtful, as the launch date seems set for the Monday and no earlier. That means that you would have agreed that your earliest pick-up would have been the first convenient Friday or Saturday after the launch.

Your excuse that you buy flight tickets months in advance does not wash too well. Whenever it was you bought your tickets, you could not have known that BMW would mandate Monday 17 March, as you only learned that a day or so ago. It appears that by happy chance you just happen be near the dealership on Friday 15 or Saturday 16 and want your bike because it suits you; though you had agreed and established with the dealership that you would receive your bike on the launch date. It's just a pity that BMW have selected a very precise Monday, not the Friday or Saturday that you might have hoped for.

Had the launch date been Monday 24 March, what would you have done then? Would you have even been in the country? Would you have still insisted on Friday or Saturday the 22nd or 23rd? If so, it seems logical to wait the three or four days after the launch and pick the bike up then, perhaps? But if you are't going to be in the country as you travel so often and bought your tickets in say October 2013, you'd have been buggered anyway.

It all matters not as you are going into bat to secure an earlier release date. How successful you are (or whether BMW are persuaded on the grounds that you won't tell anyone) remains to be seen. What are you going to do if they insist on Monday 17 and you are not around the for following weekend or three, as you pre-buy tickets and are away a lot? Cancel your order? Sue them for damages and distress? Wait patiently? Torch the dealership and flame BMW through every social media outlet you can find?

Good luck in your innings but have your fallback position clearly worked out, the first or second delivery you face might be a Yorker on middle stump.
 


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