I've rejected my bike can anyone recommend a good solicitor .

[dave hendy]

All bikes/cars/washing machines/etc have rouges, only thing is the percentage of them and what the companies do to sort them out

So come on BMW look after your customers, loyalty works both ways

 

[Blackal]

All bikes/cars/washing machines/etc have rouges, only thing is the percentage of them and what the companies do to sort them out

So come on BMW look after your customers, loyalty works both ways

Bikers who wear rouge - probably go both ways..............

Al

 

[dave hendy]

Ah it was early, rogues then!

 

[Appman]

Wouldn't buy one of the first batch of any bike

Leave it a year or so until the initial owners have finished the product testing

You are working on the assumption that the bike will not evolve in the years to come and those owners in turn will not have issues to be worked through.

To be a follower is a personal decision but some thankfully have the balls to lead from the front :.

 

[Mr K]

I wish to dis-associate myself from all the above posts.

 

[Nice 'n' Fat]

So has he actually rejected it then or this this just a flounce?

 

[Yellow Peril]

So has he actually rejected it then or this this just a flounce?

Looks like a toilet flounce me thinks

 

[WindyChuffer]

Sounds like you were over reacting a tad, and going down the reject it out of principle route. Which is a bad thing to do as going legal out of principle will be expensive.

However pleased to hear you are getting sorted. Bear with it. Just keep reminding yourself you have bought a brand new model and you are an unpaid tester and you will be inconvenienced. That's just the way it is and it was your choice to take the job.

Sounds like you'll be fine ! Enjoy.

 

[Mark Hooton]

Nonetheless

Dave, nonetheless I feel for you and I do hope you get it sorted.

If you wanna return those lovely rad covers for a full refund then just pop them in the post mate.

Best regards,

Mark.

 

[Mark Hooton]

UPDATE. UPDATE at 6pm I got a call from benhams

I'd like to thank everyone for there input may be the power of this thread had them change there minds ! Or may be because Andrew fearn at benhams is a good guy he did say he was on my side.

BMW are now replacing the panniers the clutch is having the updated shaft when I say updated 2 bikes in the uk have had this and they are waiting for the feedback and mine will be the nxt to have the shaft replaced with a updated version all my other issues are going to be resolved and as of 2mo they are giving me there new GS to use until my bike is fixed .

Result I'm happy no need for a pikes peak now oh dam, no really I did not want to off load the bike regardless shat impression peeps felt I do generally like the bike a lot and after spending over 2k on extras my last thought was to get rid .

Just read this post

Hang on to the rad covers if you want

 

[Fanum]

The issue of being advised to put washers in certain places to make a fit has been addressed before here......I seem to remember that last time, I scoffed at the notion because someone was having difficulty in doing this fix/bodge

My comment at the time was something along the lines of 'loosen it all off, line things up with the wiggle room you have just provided yourself and then tighten it all up again"

I might well have added that "It wasn't rocket science"

I would, however, like to go back on that post......Having to do such a total bodge, on a bike that costs roughly the average minimum wage in the UK, is utterly unacceptable IMO....if you were trying to fit Vernatech panniers or some other non prescribed hard luggage, then fine, you have to accept that you will need to make some decent engineering compromises.

Being expected to use washers as spacers, on a bike costing that much, with panniers specifically designed to fit it, well that's just a load of bollocks.


No wonder the prices on used 1150s are going up

 

[Georgeeboi]

My mates bike varios didn't fit so they changed the subframe sorted!

 

[JohnnyBoxer]

Edit - this issue now appears to be resolved

A bit premature then, like ejaculation

 

[Arsey]

The issue of being advised to put washers in certain places to make a fit has been addressed before here......I seem to remember that last time, I scoffed at the notion because someone was having difficulty in doing this fix/bodge

My comment at the time was something along the lines of 'loosen it all off, line things up with the wiggle room you have just provided yourself and then tighten it all up again"

I might well have added that "It wasn't rocket science"

I would, however, like to go back on that post......Having to do such a total bodge, on a bike that costs roughly the average minimum wage in the UK, is utterly unacceptable IMO....if you were trying to fit Vernatech panniers or some other non prescribed hard luggage, then fine, you have to accept that you will need to make some decent engineering compromises.

Being expected to use washers as spacers, on a bike costing that much, with panniers specifically designed to fit it, well that's just a load of bollocks.


No wonder the prices on used 1150s are going up

Totally agree !!

You pay £15000 for the Touring Edition of the WC and then the panniers designed to fit the bike DON'T and BMW tell you to fit bloody washers !!!

And some people accept this as ok ??

No wonder bikes are already for sale or being returned as unfit for purpose under the Sale of Goods act.

Hopefully the 2014 model may arrive finished !

 

[GS_or_bust]

Saying that a motorcycle is unfit for purpose because the panniers won't fit without washers is stretching things a bit. A motorcycle's purpose is not to carry panniers.

 

[DING-DONG]

I did actually reject the bike addressed my concerns to the dealer principle and andrew fearn as to why i was rejecting the bike, obviously this was due to some numpty at BMW warranty refusing my claim and that person who did not even no what a vario pannier was or looked like or where it should fit ! and in all fairness Andrew fearn called a senior bmw manager within the north region and discussed what had happened and the senior fella was the one took it upon himself to agree to everything being put right and giving me an identical bike to use.

Now some have already stated its best to keep a good relationship with your dealer and this really goes to shows exactly that and Andrew obviously felt it was a wrong decision from warranty and took it upon himself to get it sorted by overriding that person, obviously if I'd have gone in effing and jeffing I'd have got shown the door and rightly so .

Obviously its going to be a waiting game but I've got someone else's identical bike to wear the tyres out so can't be that bad.

 

[DING-DONG]

Saying that a motorcycle is unfit for purpose because the panniers won't fit without washers is stretching things a bit. A motorcycle's purpose is not to carry panniers

(wrong if its purpose is not to carry panniers why is it called a TE model and when is a TE not a TE when vario's don't fit so not fit for the purpose it was sold me for)


Nah fella the panniers was one of several things, but lets put it this way you go and buy a brand new series one 5 and the rear doors are out of Align and dont shut properly the dearler says sorry the chassis is out of align but we can fit washers to the door hinges what would you say ok that will be fine !


I asked BMW UK as to why my bike has this problem and no one would give me the answer.

Mark Hooton,
Thx for the offer much appreciated it, and a nice gesture.

 

[Deleted account 251212001]

Saying that a motorcycle is unfit for purpose because the panniers won't fit without washers is stretching things a bit. A motorcycle's purpose is not to carry panniers.

+1 btw if you hadnt noticed your bike is already proliferated with washers. As long as mr bmw fits the washers and all lines up whats the big deal.

 

[DING-DONG]

+1 btw if you hadnt noticed your bike is already proliferated with washers. As long as mr bmw fits the washers and all lines up whats the big deal.

Yes you are correct in someways what you don't no does not hurt you so if there was washers fitted on collection i would not of questioned it as my varios would have fitted but i may have questioned why 2 washers one side and one on the other ! but your missing the point why is the need for washers, as other bikes don't have washers and the vario's fit ! Because BMW made a fook up and rather than spend £££££ putting it right there bodge is washers and they don't look right .

BMW rejected my claim for my vario's so i rejected the bike not fit for the purpose i brought it for ie touring being a TE (touring edition ready for the fitment of vario panniers) i did not expect to pay 15k and have to have rusty fooking washers 2 on one side and one on the other because the subframe is out of tolerance if its ok for you than fine but not for me.

 

[Bails]

Dong I thnk the issue is either the Panniers are wrong, or the bike has an alignment issue. If it is the bike alignment well I think this would require a new frame . If it is the panniers are poorly made then new panniers. Our consumer law is very similar, good thing is we have a consumer agency that will bat some of the way , instead of getting Lawyers involved, but you would not win in Australia. BMW would either have to get panniers that work as they are required to includinging fitting properly , or fix the frame so that the bikes is as intended from new, no stacking washers. I got Australian cinsumer affairs involved with Ducati about the poor fitting pannels and they said they must be as intended. IN the end I didn't do anything as the fix suggested by the importer meant more damage than the solution was worth.