streaky
Registered user
Can anyone help,when i try to upload new route it cant find device and says you need to set your zumo interface to ,garmin or host 
problem uploading routes zumo 550
- Thread starter streaky
- Start date
Has it ever found your Zumo? Try plugging it in to a different USB port.
streaky
Registered user
hi Shenzi,yes i have no problem using web updater it finds device no problem,I have also uploaded splash screens but when i go to mapsource and try to load a new route it says cannot find device and is the interface on your gps set to garmin or host
The web updater is another thing. Has Mapsource ever found your device?
streaky
Registered user
No mapsource cannot find device
OK. Remove Mapsource then reinstall it.
leel600
Registered user
Hi Streaky,
I had a similar problem when I first tried to transfer a new route from mapsource, but don't remember getting the message you have.
Anyway, the window which opened to show files to be transfered was something like MAPS, DIRECTIONS, WAYPOINTS. with check boxs all marked. However, the files would not transfer, I deselected MAPS, but left the others and tried again. The route was transfered and I could Import it when I disconnected the Zumo and switched it on.
I don't know if this is of any use to you?
Lee.
I had a similar problem when I first tried to transfer a new route from mapsource, but don't remember getting the message you have.
Anyway, the window which opened to show files to be transfered was something like MAPS, DIRECTIONS, WAYPOINTS. with check boxs all marked. However, the files would not transfer, I deselected MAPS, but left the others and tried again. The route was transfered and I could Import it when I disconnected the Zumo and switched it on.
I don't know if this is of any use to you?
Lee.
streaky
Registered user
Ok will give that a go ,Thanks
streaky
Registered user
Hi lee the box you describe does appear but will not let me tick any of the check boxes,Thanks Thomas
leel600
Registered user
Hi Thomas,
Just tried it again myself, and got the same message as you.
The problem I had was that the Zumo hadn't saved its data before entering mass storage mode. As soon as it had finished doing that it allowed me to select a route and upload it. When the select window opened it automatically found the Garmin.
So if you are still having problems It may be a connection problem? Although I'm no expert. May be worth reinstalling.
Good luck.
Lee.
PS. Try technical support on mygarmin if you have no luck.
Just tried it again myself, and got the same message as you.
The problem I had was that the Zumo hadn't saved its data before entering mass storage mode. As soon as it had finished doing that it allowed me to select a route and upload it. When the select window opened it automatically found the Garmin.
So if you are still having problems It may be a connection problem? Although I'm no expert. May be worth reinstalling.
Good luck.
Lee.
PS. Try technical support on mygarmin if you have no luck.
streaky
Registered user
Thanks lee,I have let the zumo go through its mass storage mode but still no joy,will reinstall it again and try that,Thanks again for your help,Thomas
Jaws100
Registered user
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Have you checked your preferences in Mapsource !
streaky
Registered user
Yes i did and it does not say transfer at the top
Streaky, the first thing we need to do is get Mapsource to recognise your device, after that things should be easy. I will stick with you on this until it is resolved.
streaky
Registered user
streaky
Registered user
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