Software update
- Thread starter halley6
- Start date
im sure the dealer is best placed to answer that,they will no doubt be open in a couple of hours
i would press them for a more concise reply after all you have paid for it(assumption) and they are keeping you waiting
Is there not someone on here in the same position with an RT 
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I'd be spitting the dummy for a delivery now and an update of the soft at the first service, if it left the factory it's rideable
andylel
Registered user
I had a similar issue at first service. Their computer needed the update so it could recognise my bike to do its stuff. The bike didn't need an update.
Is there not someone on here in the same position with an RT
http://www.ukgser.com/forums/showthread.php/438369-New-RT-delays-and-software-updates
Who says new bikes are not too complicated , my 2014 GSA had a software update at its first service , it had a number of software updates at just over 1400 miles to sort out the suspension, it had software updates at its first year service at 6700 miles.
It needed 2 sets of software updates to sort out the shift assist pro when it was installed.
At its second year service loading software updates took twice as long as the physical service and it has been back since for another software update regarding the suspension.
You could always be the first to reject a bike before even getting it out of the showroom, if it can't be released it must be unroadworthy and is therefore not fit for purpose !!!!!!!!!!!!!!!!!!!!!!
It needed 2 sets of software updates to sort out the shift assist pro when it was installed.
At its second year service loading software updates took twice as long as the physical service and it has been back since for another software update regarding the suspension.
You could always be the first to reject a bike before even getting it out of the showroom, if it can't be released it must be unroadworthy and is therefore not fit for purpose !!!!!!!!!!!!!!!!!!!!!!
Am I right in thinking if a bike's running well and all the other things on it that are software controlled work, if need not ever have a software update again? I assume all the software updates they do are to improve the running/operation of the bike but unless the original software was badly written or something wasn't working properly ie gear assist what is gained by all the updates? It's not as if a bike's connected to the web and needs constant security updates to keep it secure from hackers.
According to dealer all first production bikes come with a basic software package ......as problems occur and are 'fixed' all subsequent bikes have this update incorporated in their basic programming and all bikes in for service get the fix as well.
So if a four year old bike comes in for service (even if it is running fine) and there is a software update listed for that model it should leave the dealer with the same software as a 2017 model
So if a four year old bike comes in for service (even if it is running fine) and there is a software update listed for that model it should leave the dealer with the same software as a 2017 model
I'm sure there will be a limit to the retro compatibilty.
Also note these are updates, not necessarily upgrades, but I suppose if it turns a bike that doesn't currently work into one that does it should be considered an upgrade!
That's good. How have they compensated you for your inconvenience?
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