Cant find that screen in any of the settings
Thanks, I think you’d find it if it was there so looks like the post I saw saying it was on a GS is wrong. Ta though.
TFT update
- Thread starter scorpio
- Start date
Thanks, I think you’d find it if it was there so looks like the post I saw saying it was on a GS is wrong. Ta though.
Not one drop out phone is a apple 12 looking good so far last two TFT screens was never this good
Mine was updated today, however the dealer warned me that even the latest software doesn't solved some bugs with the iPhone. One updated will come out in the near future but he didn't know when. I have a 12, hopefully it works.
Had mine done today. 022 007 020
Headset etc all paired up, let’s see how stable it is.
Couldn’t notice any differences etc. otherwise.
bosnjo
Registered user
Mine will have to wait for one more month as I'll be away for work until the end of April.
Bell308
Registered user
Following the update to 022_007_020 i still have drop outs with the i-phone and BMW connected app (ocasional but anoying as you need to reboot the phone to re-establish connection) however on the upside the bike is now doing a much better mpg? assuming the update also has full engine management peramiters within it etc.
BMW are really unbelievable bad at anything to do with integrated electronics, bluetooth and entertainment. I've just come over to the 1250 Adventure from a K1600 GTL and had hoped, it seems forlornly, that BMW may have finally got its act together. Essentially there are two mobile operating systems which, when integrated into a BMW phone app, in this or that respect, does not work.
Moreover BMW have had well over 2 years to get it right and still they knowingly keep selling defective products. Fortunately I use Android and, unlike Apple IOS, the Nav works without dropping out after a mile or two. On the other hand my Media does not show albums, art work etc. So in effect neither major world mobile operating system works with the BMW APP/TFT. And so the £20,000 pounds we dropped on a motorbike does not operate as designed and or promised.....again. The K1600 was the same save that it was even more of a dogs dinner than the R1250 GS series from a electronic perspective.
I also note that Bluetooth volume control still only works with BMW System helmet hardware. Beyond belief, how do BMW justify such nonsense? The K1600 was the same and so I purchased Sena equipment for both my wife and I plus a remote control each (RC4 Front RC3 Rear) to control volume, tracks, radio station, intercomm etc which all works very, very well. This way the system has travelled with us and BMW can go whistle.
Anyway apart from this and the very flimsy screen brackets, which must have been designed in China, Bangladesh or such like, I'm very happy with the bike, its comfort, power, handling and build quality. Time will tell regarding the latter. Ride safe, best regards Tony.
Moreover BMW have had well over 2 years to get it right and still they knowingly keep selling defective products. Fortunately I use Android and, unlike Apple IOS, the Nav works without dropping out after a mile or two. On the other hand my Media does not show albums, art work etc. So in effect neither major world mobile operating system works with the BMW APP/TFT. And so the £20,000 pounds we dropped on a motorbike does not operate as designed and or promised.....again. The K1600 was the same save that it was even more of a dogs dinner than the R1250 GS series from a electronic perspective.
I also note that Bluetooth volume control still only works with BMW System helmet hardware. Beyond belief, how do BMW justify such nonsense? The K1600 was the same and so I purchased Sena equipment for both my wife and I plus a remote control each (RC4 Front RC3 Rear) to control volume, tracks, radio station, intercomm etc which all works very, very well. This way the system has travelled with us and BMW can go whistle.
Anyway apart from this and the very flimsy screen brackets, which must have been designed in China, Bangladesh or such like, I'm very happy with the bike, its comfort, power, handling and build quality. Time will tell regarding the latter. Ride safe, best regards Tony.
the update you have there is the most up to date ,my bike is brand new this week and has that softwere .022-007-020
I must admit since the 022_007_020 my issues are all but resolved. Bearing in mind most of the time when I'm riding the bike I have the Beta version of the Connected app installed I'm surprised how little issues I get (iPhone 12 Pro Max). I have my Cardo PackTalk Bold paired to the TFT and my iPhone and it no longer forgets it's pairings. Music playback is fine, Hey Siri works as do phone calls. In terms of drop outs I have never had this frequently like some people seem to get either with my previous iPhone 11 Pro Max or my current phone. Nick Hodge put a scathing video up recently claiming the bike does not support iOS which I think is a little extreme and unfair. He's clearly having issue but to state the bike is incompatible is a bit much especially as he (like myself) works in software development.
I rode mine for 8 days around the Alps and across France last year (2 TFT software versions older) and the BMW app only failed to record our journey and dropped out once which left about a 20mile gap out of 2600miles in total.
In all my years of working in IT and with tech, I've never encountered such a polarising implementation of bluetooth as with the BMW bikes. It's usually a technology that either works flawlessly, or not at all, usually more likely flawlessly. I literally can't remember the last time I had a serious conversation with someone about bluetooth and it not working properly. I would estimate it was at least 15 years ago
I rode mine for 8 days around the Alps and across France last year (2 TFT software versions older) and the BMW app only failed to record our journey and dropped out once which left about a 20mile gap out of 2600miles in total.
In all my years of working in IT and with tech, I've never encountered such a polarising implementation of bluetooth as with the BMW bikes. It's usually a technology that either works flawlessly, or not at all, usually more likely flawlessly. I literally can't remember the last time I had a serious conversation with someone about bluetooth and it not working properly. I would estimate it was at least 15 years ago
I must admit since the 022_007_020 my issues are all but resolved. Bearing in mind most of the time when I'm riding the bike I have the Beta version of the Connected app installed I'm surprised how little issues I get (iPhone 12 Pro Max). I have my Cardo PackTalk Bold paired to the TFT and my iPhone and it no longer forgets it's pairings. Music playback is fine, Hey Siri works as do phone calls. In terms of drop outs I have never had this frequently like some people seem to get either with my previous iPhone 11 Pro Max or my current phone. Nick Hodge put a scathing video up recently claiming the bike does not support iOS which I think is a little extreme and unfair. He's clearly having issue but to state the bike is incompatible is a bit much especially as he (like myself) works in software development.
I rode mine for 8 days around the Alps and across France last year (2 TFT software versions older) and the BMW app only failed to record our journey and dropped out once which left about a 20mile gap out of 2600miles in total.
In all my years of working in IT and with tech, I've never encountered such a polarising implementation of bluetooth as with the BMW bikes. It's usually a technology that either works flawlessly, or not at all, usually more likely flawlessly. I literally can't remember the last time I had a serious conversation with someone about bluetooth and it not working properly. I would estimate it was at least 15 years ago
Hi there, you are without question one of the lucky ones. I'm an ex K1600 GTL owner having traded for a new TB GSA 2 weeks ago. The K bike was a disaster BT wise. That said, so far, the GSA is much better and the Connect App is a massive step forward. I've had a few dropouts with Android, there's no Album Art with Spotify nor any Album information as is available with IOS. Lastly the wizzwheel volume control still only works for those with BMW Helmet comms. Why is an excellent question.
Judging by this forum and others Nick Hodge is not the only one to have issues with BMW. Moreover we paid a great deal of cash for a top of the line bike which, whatever your experience, has a BT system that is shall we say 'buggy' at best. This is not acceptable considering BMW have had well over 2 years to get it right. Depressingly the K1600 never was corrected after some 10 years in production with BMW churning out known defective products?
Anyway glad to hear all is well for you. Stay safe and well. Best regards,
Tony
I wouldn't pin my hopes on a TFT update solving the bluetooth drop-off issues. I'd look elsewhere too.
To be honest I'm still on 021_004_040 and have now got no issues at all. I've recently had issues with the sound for phone calls. But after tearing my hair out for a few weeks I've found not to be a fault of the TFT firmware at all. It was a new release of my headset firmware (Sena 50r). I know we're all using different setups etc but my point is that there are 5 independent elements that need to connect together to work in its entirety, it may be that some of these are not being used, such as the Nav. However the 4 key elements are nearly always in the mix: TFT, Headset, Phone, Connected app. Everyone who has commented on this (including Nick Hodge) has said "ensure you have the latest firmware" for all the devices etc. this, in my case caused my issue. If it was a simple 2 way connection, headset to phone for example the problem is easy to find. In this case we have a more complex set up. I agree, it's bit naive to say "it's not compatible !". My question would have to be; which one of the 5 elements is at fault? Phone firmware, TFT firmware, Connected app, Headset firmware or Garmin nav firmware? before I could be sure which was not compatible. It could be that they are all compatible with all but 1 of the other devices or app. In Nick Hodges case, I don't see how it can be said "not compatible" when the contention from any one of the devices, or even from something else could be the cause. the fact that not everyone else has the same issue, this is likely.
In my case everything paired up as it should after factory reset of everything, but no sound from the phone ringtone or call, on either side of the call. if I disconnected the sat nav, only after doing a factory reset of headset and TFT I could get it to work ok, as it should. but reconnect the nav and the sound goes off again. you would immediately think it's the nav at fault, and blame Garmin, not in this case, I use a beta version of iOS, not that, I tried another phone with the regular latest iOS, then decided I would need to book the bike in for the latest TFT update. fortunately I decided just to double check everything again and realised that the headset had automatically updated the firmware wirelessly while charging. Then I found that Sena had made minor bug fixes to the A2DP that had probably caused the contention between it, iPhone and GPS devices, this could be either the connected app or nav 6. I confirmed this by down grading back to an earlier firmware on the Sena.
I suspect that the drop offs are contention caused by 2 or more profiles working against each other on a the same frequency. these could either be any one of the needed devices or even something else unconnected but nearby. could even be from the Cansmart/ezxcan or variable LED lights etc. It doesn't have to be bluetooth, just something that contends at some point with the bluetooth 2.4GHz frequency.
To be honest I'm still on 021_004_040 and have now got no issues at all. I've recently had issues with the sound for phone calls. But after tearing my hair out for a few weeks I've found not to be a fault of the TFT firmware at all. It was a new release of my headset firmware (Sena 50r). I know we're all using different setups etc but my point is that there are 5 independent elements that need to connect together to work in its entirety, it may be that some of these are not being used, such as the Nav. However the 4 key elements are nearly always in the mix: TFT, Headset, Phone, Connected app. Everyone who has commented on this (including Nick Hodge) has said "ensure you have the latest firmware" for all the devices etc. this, in my case caused my issue. If it was a simple 2 way connection, headset to phone for example the problem is easy to find. In this case we have a more complex set up. I agree, it's bit naive to say "it's not compatible !". My question would have to be; which one of the 5 elements is at fault? Phone firmware, TFT firmware, Connected app, Headset firmware or Garmin nav firmware? before I could be sure which was not compatible. It could be that they are all compatible with all but 1 of the other devices or app. In Nick Hodges case, I don't see how it can be said "not compatible" when the contention from any one of the devices, or even from something else could be the cause. the fact that not everyone else has the same issue, this is likely.
In my case everything paired up as it should after factory reset of everything, but no sound from the phone ringtone or call, on either side of the call. if I disconnected the sat nav, only after doing a factory reset of headset and TFT I could get it to work ok, as it should. but reconnect the nav and the sound goes off again. you would immediately think it's the nav at fault, and blame Garmin, not in this case, I use a beta version of iOS, not that, I tried another phone with the regular latest iOS, then decided I would need to book the bike in for the latest TFT update. fortunately I decided just to double check everything again and realised that the headset had automatically updated the firmware wirelessly while charging. Then I found that Sena had made minor bug fixes to the A2DP that had probably caused the contention between it, iPhone and GPS devices, this could be either the connected app or nav 6. I confirmed this by down grading back to an earlier firmware on the Sena.
I suspect that the drop offs are contention caused by 2 or more profiles working against each other on a the same frequency. these could either be any one of the needed devices or even something else unconnected but nearby. could even be from the Cansmart/ezxcan or variable LED lights etc. It doesn't have to be bluetooth, just something that contends at some point with the bluetooth 2.4GHz frequency.
Hey Tony, I couldn't agree more with your sentiments. I originally had no way to keep the TFT remembering it had been paired to my phone. The issue got so bad there was even talk about rejecting the bike and the whole thing became so farcical that the Financial Ombudsman got involved.
I honestly can't think of another topic off hand where people have such varying degrees of success, it's insane to comprehend and as you rightly said BMW have had 2 years at least to get this right.
I have been beta testing the Connected app since the middle of November last year and have so far raised 82 bugs across the various bugs, which is more than I raise in my day job as a software tester.
It makes me laugh when people spend 20k on a integrated TFT and coms system and get some old crap motorcycle thrown in. In actual fact, we spend the money on a pretty good motorcycle and get the TFT thrown in.
Most problems are with people not understanding their phone or helmet intercom systems, but they are not going to admit that are they?
It must be difficult to design something that has got to work in many different ways with two distinct operating systems, but many variants of them, hundreds of mobile phones old and new with different bluetooth versions, many different coms systems with different bluetooth versions and then operators who are not quite sure what they are doing, and expect the thing to read their mind.
I suggest that there are many of us who use the TFT and BME app with no problems, be we just keep quiet and get on with life. There are also a small percentage who think that the only thing that they bought was a TFT and make so much noise about it.
Funniest thing of all is that no one has to use the connected app, if it does not suit you then don't use it.
I personally have had great success with the system by adopting the attitude, if it don't work don't bother.
I just play my music and get my nav instructions through the Nav, and if I happen to get the stupid white square road limit sign or even phone connectivity then great. If not, screw it, just ride.
I just play my music and get my nav instructions through the Nav, and if I happen to get the stupid white square road limit sign or even phone connectivity then great. If not, screw it, just ride.
Agree. Same could be said of those of who love the seating heating, love keyless, and love the new fancy lights.
Mine has been great!
Oh and by the way if this is your biggest problem in life then you aint doing too bad
Oh and by the way if this is your biggest problem in life then you aint doing too bad
Hey Bob, wether this or that person uses an included gadget on a bike is totally and utterly irrelevant. The customers, us, paid for it to work, not to be some sort of glorified ballast. I personally couldn't care less if BT technology is old and creaking under the demands placed upon it. Or if customers are less than expert. As the saying goes "it's not their problem". BMW have been paid handsomely to carry those burdens on behalf of the customer and certainly not paid to "knowingly" supply equipment that does not work or does not work reliably.
So far the Connected App has worked well for me, as it should. The App is part of the purchase and part of the contract of sale, just as if it it were a wheel, cylinder, gearbox or for that matter a seat!! (but there lies a discussion for a different day)
I will agree to disagree with those who accept failures of engineering and customer support by BMW, they do make an excellent machine for which we pay handsomely, second best, no matter the item is not acceptable in my view.
There are no failures in the engineering of the TFT and connected app for most people, so perhaps the problem does not lay with BMW, but with some users.
Could be, but I don't think so. I have a cardo packtalk and a iphone, and no matter which order I connected tft, nav, phone and cardo, I could never get full functionality. Haven't tried since the tft update mind, as there's been enough tears.
There's also the ongoing issue with connectivity drop outs wish iphones.
Mind you, my Cardo also seems to have off days as well.
BMW admitted to me last week that are continuing bugs with the TFT and Apple.
Worst is the music playing for 2s then dropping out for 2s, then playing, then etc, ect.
Connect the phone to the Sena OR Cardo and it works perfectly.
Connect it how its supposed to be with ir without the Connected app in there and it will work for around 2 in 10 attempts.
Now I just connect the phone to the comms and the TFT to the comms as GPS.
Not how it is supposed to be but when BMW themselves tell me "sorry we are still trying to sort out the issues with iPhones" this thing will be the last one I ever have.
Worst is the music playing for 2s then dropping out for 2s, then playing, then etc, ect.
Connect the phone to the Sena OR Cardo and it works perfectly.
Connect it how its supposed to be with ir without the Connected app in there and it will work for around 2 in 10 attempts.
Now I just connect the phone to the comms and the TFT to the comms as GPS.
Not how it is supposed to be but when BMW themselves tell me "sorry we are still trying to sort out the issues with iPhones" this thing will be the last one I ever have.
Issues with iphones are not a failing of the BMW TFT. They work fine with Android phones and iphone users are only about 30% of phone users worldwide.
"Not how it is supposed to be but when BMW themselves tell me "sorry we are still trying to sort out the issues with iPhones" this thing will be the last one I ever have."
Are you saying that the BMW factory told you that? Would be interested to see the text. Was it perhaps some worker in a BMW dealership who was not bothered to try and sort your problem out? That is hardly BMW themselves.
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