We have a Brabantia bin in our kitchen. It's the 40 litre stainless steel jobbie. It cost about £80 when we bought it 5 years ago. It was considerably more expensive then any other bin in the shop outside of the Brabantia range. I consoled myself in the fact that Brabantia has an excellent reputation and a 10 year warranty. Quite why you would need a 10 year warranty on a kitchen bin was beyond me that is until in year two the lid on the bin failed so I ordered another lid which dually arrived.
18 months later the new bin lid failed so another replacement was supplied FOC. I noticed a link on their website which allowed me to leave feedback about my lid supplying experience so I did and on reading through other customers experiences realised that these bin lids are failing for a past time and all that Brabantia do is replace the lid FOC for the 10 year warranty period of the bin. Nobody it seems takes responsibility for the failures or asks the design team to go back to the drawing board and redesign the lid to prevent it failing in the first place![]()
So far we have had three replacement bin lids during of 6 year ownership period and guess what? Yes that's right. the third replacement lid failed earlier this week so I am now awaiting my fourth replacement. The cost of these lids to me so far had been £Zero. Brabantia charge £40 for them if you buy them as a replacement part plus they then have to post them from Belgium. How many more lids will fail over the next four years is a guess but going by current trends I am expecting a further two at least![]()
I'm guessing this is the failure of the catch on the bin lid. I persisted for ages just thumping the lid near the hinge when I wanted to open it until I decided to apply a bit of intelligent fault finding to the issue. Ten minutes and a dab of superglue in the correct place and the lid had worked perfectly ever since. OK, so perhaps you shouldn't have to do this on the lid of an £80 bin (actually, I think I bought ours in Makro so it was nowt like eighty quid...) but it beats buggering about with replacements.


every now and again