Thanks for clarifying that the green line is indeed a track.
Turning back to the screenshot:
Tracks do not hold shaping or way / via points, but these are shown in the screenshot as blue dots and the two orange flags. We can therefore deduce that the device did receive the route and (as the blue dots / flags are in the right place and its general shape looks OK) it was ‘correct’’ in its creation. That two of us can display and run the route independently, would seem to confirm this, too.
It looks like the device tries to go from the green ‘start’ flag to orange flag and then to the first few blue dots. But, it shows straight lines (ie. it cannot create a route along known roads) and then gives up. It deviates, creating a second route that is displayed simultaneously with the first ( the blue dots and orange flags) throwing out straight lines to the blue dots.
This second route, then apparently corrects itself near to Grosseto, where the magenta route line appears to loop back a bit to the orange flag and the next blue dot backwards. It then appears to turn around and route sort of correctly (it doesn’t follow tge green track precisely) to the next blue dot in the direction of Follinica.
The sixty four million dollar question therefore is why? Why didn’t the device run the first route normally?
Straight lines usually imply:
1. A failure to have detailed base maps. I guess this is not the case.
2. Two or more base maps running simultaneously. I guess this is not the case.
3. Insufficient information ‘breadcrumbs’ or shaping points in the route. This does not seem to be the case…. But….
4. An inability to snap the route onto the detailed map. This might be the case. In other words, the blue dots and flags are correct but the ‘breadcrumbs’ are not there. This is doubtful as both Lee and I can use the route on our own devices and in other apps. Or perhaps, on ‘import’ within the device and calculation the breadcrumbs were somehow lost. This seems possible.
How did you ‘import’ the route? I ask as some people seem to have some very bizarre methods, involving importing, saving and renaming routes, then running what I think is a copy. But hey, if it works for them….
Did the route ever display and / or run properly? Or was it corrupted from the very start?
Can you display and run other routes correctly, or do they all have the same problem?