Errors in Version 8 Mapsource.

'To be fair Garmin charge a lot less for maps than TomTom do'

Oh, that's alright then :rolleyes:
 
Greg Masters said:
If the Michelin-branded tyre on your bike failed, would that be BMW's fault?
The maps are branded NAVTEQ and it is NAVTEQ who add the attributes like filling stations.

However, Garmin invite you to tell them (here) of any mapping errors. They pass these on to NAVTEQ as appropriate.

Greg

The first part of your argument is'nt really worth a answer but YEP it would be!
And the second part.
How many times and for how long do you have to tell them and why do peeps keep refering to NAVTEQ, I did'nt buy my GPS from them, I bought it from Garmin!

Maybe we differ in that when I buy a product, I expect it to work, if not, I complain and expect something to be done.

Never mind eh, according to Garmin the new Zumo was designed for bikers, 'hell's bell's' it will even tell you when your running out of fuel.

Lets all guess what it wont tell ya! :mmmm
 
Guys,

Follow up.
I took a ride out today and had the 111 on board.

I couldn't believe the number of petrol stations "it" said were there but were not.Also, the othere way round ,, I found a few stastions NOT mentioned on "it",,, Jeez,,

Good job I wasn't relying on "it"..

I was also disappointed in "it" not being able to find a particular "Tesco" shopping centre. (The one next to "Notcutts" Garden centre, for those who are wondering.?)
Under "Tescos" it listed about 264 of them. I went thru ALL of them and that particular one wasn't mentioned.

I resorted to reading a map and when I got to the car park I made it a waypoint.

The more I use the thing the less impressed I am with it.I will try and let NAVTEQ know thru Greg's link. Tho what they will offer is beyond me.I mean they can't offer me a replacement can they,, ??

Pat.
 
Just clicked on Greg's link,, NFW.

why should I do Navteq's job for them?/

I am not a road surveyor. Who has the inclination, while on a trip to notice a petrol ststion and then get the co-ordinates and write them down to come home and send off to Garmin.???. NFW as I said earlier. That's Navteq's job.

Pat
 
gpsonaPan said:
Just clicked on Greg's link,, NFW.

why should I do Navteq's job for them?/

I am not a road surveyor. Who has the inclination, while on a trip to notice a petrol ststion and then get the co-ordinates and write them down to come home and send off to Garmin.???. NFW as I said earlier. That's Navteq's job.

Pat

Interesting response.

You already have the coordinates - they are the ones where the MapSource says there is a filling station, but you say there isn't.

That's NAVTEQ's job? Dunno - but it's what we indirectly pay NAVTEQ to do. If you make their work harder, it gets more expensive. If you make their work easier, it gets cheaper AND we end up with more accurate mapping software.

I have the inclination to do this. I don't go ou of my way to find inaccuracies, but if I come across one, I let Garmin know. It takes but a few seconds.

FWIW, CN v5 detailed a 'road' near to me which was actually a bridleway. It used to irritate the hell out of me because nearly all the routes I used from home lead me up this bridleway. I told Garmin that it wasn't a routable road and in CN v6 it had been removed. Job done.

A quote from J F Kennedy springs to mind.

Greg
 
i thought his motorcade may have had trouble finding petrol near The Brandenburg Gate :nenau
 
OK, Greg.

If Garmin as a small company and out for it's first trip, then I would probably think about helping them out. Your qoute about NAVTEQ,tho doesn't ring thru.BOTH Garmin and NAVTEQ are big companies and pay huge amounts of monies out to solve these inaccurities.

I am sure Navteq has it's own surveyors and (should) go out checking or receive info from companies about their services.I suspect they HAVE in the past but now don't bother as they are selling software and some people may just think it's a glitch.

I'll just sit back and wait for the backlash from angry bikers who, when directed to a petrol station by Garmin's Zumo, find it closed. Not only JUST closed but has been for over a decade.As I mentioned in my original post on this the one petrol station I KNOW for a fact has been shut down (and houses built on it since) for 7 YEARS.

I would not trust any mention of a petrol station in any Garmin GPS System.

Pat
 
gpsonaPan said:
I'll just sit back and wait for the backlash from angry bikers who, when directed to a petrol station by Garmin's Zumo, find it closed. Not only JUST closed but has been for over a decade.As I mentioned in my original post on this the one petrol station I KNOW for a fact has been shut down (and houses built on it since) for 7 YEARS.

Pat

You just keep those closed filling stations as your little secret and don't worry about the angry bikers. After all, it's not your fault and you couldn't have done anything about it.

:rolleyes:

Greg
 
Filling stations are by definition a principal issue for motorists/motorcyclists who buy and use satnav systems. I would expect Garmin, through Navtec, to canvass fuel suppliers/retailers and request them to update on a regular basis the details of their outlets. Anything less should be interpreted as a cynical disregard for customers' expectations - OTH it may just be incompetence
 
Greg Masters said:
You just keep those closed filling stations as your little secret and don't worry about the angry bikers. After all, it's not your fault and you couldn't have done anything about it.

:rolleyes:

Greg

Hey Greg.

Don't get all high and mighty with me. I am new to this GPS malarky, Only got the thing about 2 months ago.

These petrol stations I know of have been shut down for YEARS,why should I do someone elses job instead of them living off their incompetance.??

I repeat I am not a NAVTEQ surveyour. I do not earn their monies. The backlash I am referring to (hopefully) will get them off their arses and do something about it.

How many petrol stations do you know off closed and done something about.?/
It is their (Garmin or Nacteq) personell who should be updating their data.
I will also repeat these shut down stations have houses built on them already for a number of years.It is NOT a glitch in software it is incompetance on BOTH companies.

Pat.
 
gpsonaPan said:


why should I do someone elses job instead of them living off their incompetance.??

Because you can.

Pat, I'm not getting high and mighty at all. But I think that you're expecting a bit much. These filling stations (and all the restuarants/hotels/campsites etc) appear because the owners ask for them to be included on NAVTEQ data, not because NAVTEQ have surveyed them. When a filling station closes, it not the owner's highest priority to contact NAVTEQ and ask for the POI to be removed. That's something that we could all do for the greater good.

Greg
 
Kritou said:
.. I would expect Garmin, through Navtec, to canvass fuel suppliers/retailers and request them to update on a regular basis the details of their outlets.. ..
Exactly .. just what I said at the start, but why restrict it to Fuel Retailers? I don't see why Navteq just don't get the info from Tescos, Shell, Morrisons, BP, Murco, McDonalds, Burger King, English Heritage ;) Association of Independent Fuel Retailers, British Camping Association etc etc.

After all, it is in all their best interests to make sure that their stations, fast food outlets, campsites, supermarket etc are correct, and would probably even pay to have their details included.

Sounds a simple and cheap solution to me. :thumb
 
Greg,

As I said earlier I am new to this GPS Malarky. It still stinks to me. After all the reason I bought a GPS system was because these POI's were listed, not because the roads were there.!! I knew the roads were there from a map.

To me, it's like when you have a 'phone put in your house, you get the option of whether to go ex-directory or not. Someone send me a form asking if I want to be included in the directory.

Hope that makes sense.

I am still unimpressed about this thing and if I hadn't spent so much money on it I would sooner chuck it than keep it. Right now it's a necessary evil. I was thinking about updating in a year or so after getting used to it and going for a faster re-drawing of 2610 but if they use same Mapsourse then I will know earlier the station is not there.!!

Ride Safe.

Pat
 
GpsonaPan,

Just out of interest, if a petrol station etc closes for a couple of hours would you expect the GPS to tell you?

Before the GPS, would you base on where you were going to fill up with fuel in an unfamiliar area on what a map said was there?
 
gpsonaPan said:
I do hope they sort this out for the ZUMO as I believe there is a feature to route to the nearest fuel stop when you run low.What you do if petrol station closed down?? :nono

Pat

My 2610 can find the nearest fuel, and i thought all models onwards can do that .
 
Just out of curiosity Pat, how many closed petrol stations have you actually found? I would guess that in the 2/3 yrs I've had a GPS, I have only come across maybe 2 that were closed down. One I just happened to notice on the GPS as I drove past it, while the other was as a result of a search ie I needed a petrol station. When I saw that the nearest one was closed, I just went to the next nearest, which turned out to be about 500 yds away.

I suppose it could be really annoying if you're in the back of beyond and there isn't another petrol station for 10 miles, but this would be very rare. What I'm trying to say is don't let a minor "problem" spoil your enjoyment of a fantastic bit of kit. :thumb
 
What would be dead useful is if opening times can be included in petrol station data. Even if it doesn't route to or only display open ones and just displays whether or not they're open for business in the list, e.g. Q8 CLOSED, Tesco CLOSED, Tesco CLOSED, Esso OPEN - saves you going to the first 3.
 


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