My bike has gone back to BMW

Status
Not open for further replies.
I don't think I would have paid extra to swap,if my current new bike had an obvious manufacturing defect

If you bought a brand new car, with one of the front wheels a few inches further back from the corresponding one on the other side because the geometry was out, would you pay to have the car replaced

I don't think I would

Another person on this thread hasn't paid extra for a faulty bike, he has been compensated with a new blue 2014 bike and money for a nice holiday too:confused:
 
I don't think I would have paid extra to swap,if my current new bike had an obvious manufacturing defect

If you bought a brand new car, with one of the front wheels a few inches further back from the corresponding one on the other side because the geometry was out, would you pay to have the car replaced

I don't think I would

Another person on this thread hasn't paid extra for a faulty bike, he has been compensated with a new blue 2014 bike and money for a nice holiday too:confused:

I can understand that, JB, but the person that had their bike replaced FOC, plus compensation did have an accident as a result of the frame issue. He also had no end of issues with the gearbox, frame, shaft, and various other problems with the bike, so his whole ownership of the bike wasn't a good one.

As mentioned, I had no other problems with the bike, other than an occasional clunk between third and fourth gear, so we aren't comparing like for like. If I'd had the same number of issues with my bike, I can assure you that it would have gone back months ago, and I wouldn't have paid a penny for a replacement either.:rob
 
I can understand that, JB, but the person that had their bike replaced FOC, plus compensation did have an accident as a result of the frame issue. He also had no end of issues with the gearbox, frame, shaft, and various other problems with the bike, so his whole ownership of the bike wasn't a good one.

As mentioned, I had no other problems with the bike, other than an occasional clunk between third and fourth gear, so we aren't comparing like for like. If I'd had the same number of issues with my bike, I can assure you that it would have gone back months ago, and I wouldn't have paid a penny for a replacement either.:rob

True, just a strange policy from BMW, even though the circumstances differ slightly

As long as all's well....................that's fine
 
So the current status of the 2013 R1200GS LC is:

Quite a lot have had washers inserted under the rear footrest hangers to make the panniers fit. Later on we hear that the rear subframe has been replaced on some bikes if the customer asks.

Now we hear that the front subframe is out of alignment on at least two bikes - maybe others.

Another bike has had so many problems it was replaced.

and this in in the UK

It may not be many when compared directly against the number of bikes sold but it does make you think what is going on since this bike has supposed to have had many 1000's of miles testing, refining etc,etc.

Somewhere in the depths of China there is a welder with a jig that is not up to specification.
 
Somewhere in the depths of China there is a welder with a jig that is not up to specification.

UKGSER should make this their mission to search him out and have a word in his ear

People aren't happy, heads ......................should roll
 
True, you have to use your nouse and have a bloody good look - too easy to buy a potential lemon either privately or via a dealer

Best to check all ID numbers and known hazards with a particular model and all details of service history and have a good test ride, before handing over the brass

I've seen a few used bikes in recent weeks..................all with deficiencies that their owners have failed to spot themselves or mention in their ads

A lot of shoddy bikes out there...................in these hard times, where maintenance has been scrimped

My DRZ hasn't turned a wheel yet JB, but I have stripped it, replaced head bearings, oil n filter change, checked valves and will need to change the chain n sprockets soon. Bad buy? Nah, all good bargaining points to get it cheaper and know the jobs done properly!
 
My DRZ hasn't turned a wheel yet JB, but I have stripped it, replaced head bearings, oil n filter change, checked valves and will need to change the chain n sprockets soon. Bad buy? Nah, all good bargaining points to get it cheaper and know the jobs done properly!

True, as long as the main bits (engine/frame/wheels/forks)were right.....................which isn't often the case, sadly
 
That is outrageous. Did your friend do nothing? Where was this dealership? When did it happen? Like certain London streets, bikers need to be told who and where to avoid. There could be someone out there riding a repaired bike.... Or a death trap. Publish the number plate at once and make sure it is circulated widely.

Nah... I've learnt from the previous posts that to be a genuine tosser on this site you have to take the attitude of "If its not my problem then feck everyone else". I've learnt from the masters...
 
True, as long as the main bits (engine/frame/wheels/forks)were right.....................which isn't often the case, sadly
2700 miler so frame is straight (missing a little paint from boot wear), forks soft but perfect otherwise, motor absolutely mint, wheels straight and true, it's all good JB
 
2700 miler so frame is straight (missing a little paint from boot wear), forks soft but perfect otherwise, motor absolutely mint, wheels straight and true, it's all good JB

Good one - maybe I need to look harder then
 
Buy a used Mercedes car and you can ask to see the warranty history on the dealership computer. I'd have thought that BMw Motorrad could pull up whatever repairs have been done to Nutty's old shitter.

As for "not his or our problem", how would you feel if a bike that you knew to have issues was sold on and resulted in injury to the new owner? Still not your problem, not even morally?

It would be good for other Bog owners to be aware of what the problems are with the bike. I have chosen not to buy one so I really don't care:thumb
 
At the end of the day the man is happy with his deal and that is the main point. My new GS needed a new engine and a couple of other bits and I too have handed it back in exchange for a new GSA TE with Luggage to be collected next March. I'm "contributing" a few pounds to the deal but I am happy, my dealer is happy and I think that is the key ingredient to a deal when everyone feels they have won.
Bahnstormer were excellent in their attitute and politeness and that is why despite having a series of bad experiences with the GS I am sticking with BMW. Just hope the GSA is a more sorted bike!
 
Buy a used Mercedes car and you can ask to see the warranty history on the dealership computer. I'd have thought that BMw Motorrad could pull up whatever repairs have been done to Nutty's old shitter.

As for "not his or our problem", how would you feel if a bike that you knew to have issues was sold on and resulted in injury to the new owner? Still not your problem, not even morally?

It would be good for other Bog owners to be aware of what the problems are with the bike. I have chosen not to buy one so I really don't care:thumb

i thought that was true of all car makes and has been for years, so i thought it very odd that last time i asked, and it was a while ago now, this was not possible between bmw motorrad dealers. the service history was only available at the dealer where it was carried out. maybe it's different now?
 
Buy a used Mercedes car and you can ask to see the warranty history on the dealership computer. I'd have thought that BMw Motorrad could pull up whatever repairs have been done to Nutty's old shitter.

As for "not his or our problem", how would you feel if a bike that you knew to have issues was sold on and resulted in injury to the new owner? Still not your problem, not even morally?

It would be good for other Bog owners to be aware of what the problems are with the bike. I have chosen not to buy one so I really don't care:thumb

Ah, but what you are talking about there implies that they will sell it in it's dodgy condition. If the bike is unsafe bm wouldn't sell it intentionally. Is it right to malign a bike that may have had 1000s spent on it to make it right? It sounds like it'd be better than a new one from the factory to me!
 
i thought that was true of all car makes and has been for years, so i thought it very odd that last time i asked, and it was a while ago now, this was not possible between bmw motorrad dealers. the service history was only available at the dealer where it was carried out. maybe it's different now?

All Warranty work is registered on the VIN, exactly what has been done to the bike, all back as far as the mid 90's

Can throw up some interesting results:D

However all service work is limited to the dealer who carried out the work and not on BMW's central computer
 
As for "not his or our problem", how would you feel if a bike that you knew to have issues was sold on and resulted in injury to the new owner? Still not your problem, not even morally?

Refer to the many, "I got shot / got rid / flogged the bloody thing and bought a Honda / put it on EBay; it's a sack of shite" type posts on UKGSer alone to know that that is not happening. Once an owner has sold, part exchanged or otherwise disposed of a vehicle back through the trade - just as Nutty has done - the future of the bike's fate is not his concern, not least as Nutty will have no idea what will happen to the vehicle once it is out of his hands.

Are you suggesting that Nutty should spend the next days or weeks checking with BMW what has happened to the bike, what work was done, whether the work was properly undertaken and successful, how the bike was subsequently advertised and priced, who bought it, what the new owner was told, whether the new owner understood what they were told (if anything), whether there were any subsequent problems (up to and including death or injury) for the new or subsequent owners? That really would be straining the mythical biker bond.

It would be good for other Bog owners to be aware of what the problems are with the bike.

Rest assured that any future owner who happens to trip over the pages of UKGSer's 1200 WC section will know all about every living moment of Nutty's life in as much as it relates to the bike, and much more besides.
 
Status
Not open for further replies.


Back
Top Bottom