Fuel Pump Recall GS1200 Triple Black

If only Balmer Lawn were as clever as you Santa-2512!

When my bike does reach 85.000 miles (which it clearly states it hasn't) I will let you know.

BMW only did a recall Fuel Pump on my model in 2023 when I received the letter, then had it immediately looked at by Balmer Lawn. I truly wish I hadn't.

Fortunately, I have found someone who knows what they are doing and appear to have rectified Balmer Lawns poor work.

Good luck in your role as English Language Monitor and maybe help Balmer Lawn with some of their spelling...if you read their response!
Can I ask who you found was it a motorcycle machanic ie what bike shop as I normally use Studleys in Dorchester and that’s a 100 mile round trip be nice to find someone closer
And yes balms lawn are only 4miles away from me
 
Can I ask who you found was it a motorcycle machanic ie what bike shop as I normally use Studleys in Dorchester and that’s a 100 mile round trip be nice to find someone closer
And yes balms lawn are only 4miles away from me
If you want a BMW Dealer then Barnstormers in Alton have a fabulous reputation. Only discovered this afterwards. The mechanic who found Balmer Lawns Negligence is Motorshed in Portland. I have never met anyone who's expertise and care match his. Liam just goes that extra mile for the customer. The guy who services my bike is based in Lymington and has serviced my GS for the last 10 years. As I've never had any issues with it he was always my go to guy and recommended Motorshed for any big issues. I'm glad he did.
 
Update on this. An independent mechanic have discovered they have fitted parts for a 2002-2007 bike.... mine is a 2001.

so two years of pain and being told lots of lies..... looks like I've got to the bottom of this. Lets see how they respond!!

I know have the GS back and its running beautifully. The independent Mechanic found the following:-

Investigate machine not running:-

inspection found fuel pump not priming.

1a. removed fuel pump and found pump to be the wrong pump fitted.

The fuel pump fitted part number, enquires with BMW Barnstormers, shows a fitted 2024 part. On initial examination only one, of the two vehicle fuel lines, connected to the pump. This would be because the wrong part fitted to vehicle has only one fuel connector on fuel pump part, as per model.

Carried out full replacement with correct vehicle model part.

1b. also found fault with fuel level sensor. This part, enquires with BMW Barnstormers, incorrect part for vehicle model. Part No shows fitted 2023.

Carried out full replacement with correct vehicle model part.


I rode a tank full of fuel yesterday without missing a beat. Nice to be back riding and have confidence in the machine after two years.
 
Hmmm

Given that its remove one electrical connector , two screws and another electrical connector , there's not a lot to see , or to get wrong
And yet they seem to have done a very good job at doing just that. They got it very wrong.

Another warning to anyone thinking of heading to Balmer Lawn Brockenhurst.

Not only did they get it wrong once, they got it wrong four times. The last time keeping the bike from 8th January 2025 until 15th April 2025. The last record showing "Fuel Pump Recall Re Done".

On checking with BMW main dealers, the part number fitted it was the one they 'Re-Did' in 2024! Fitting the wrong fuel regulator to it, that they had fitted in 2023 to a different, wrong fuel pump!

As you say...Given that its remove one electrical connector , two screws and another electrical connector , there's not a lot to see , or to get wrong
 
After reading this thread and smelling a bit of fuel in the garage I sent an email to BMW customer services.

Mine is an 09 Adventure that had the rings fitted around 2013ish. According to BMW there is no recalls for my bike. I've had it since 2012 and not moved house.

How can I find it's model number? I know it's a K25 but don't know about the 3*** bit.
 
After reading this thread and smelling a bit of fuel in the garage I sent an email to BMW customer services.

Mine is an 09 Adventure that had the rings fitted around 2013ish. According to BMW there is no recalls for my bike. I've had it since 2012 and not moved house.

How can I find it's model number? I know it's a K25 but don't know about the 3*** bit.
It could be one of four revisions depending on month of manufacture (very important when rubbing the crystal ball ) ;)


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So find your V5 or Mandbook, that will give you the exact month of manufacture ;)
 
Cheers Santa. Handbook only tells me date of registration In June 09.

The V5 however does state Variant 0380 so thanks for sending me in the right direction 👍
Having said that my V5 also says it's an M1 classification, basically a passenger car and DVLA won't change it unless I get BMW to send them a letter. Saying what I don't know!! Says Bicycle for taxation class, number of seats 2 and wheelplan 2 wheel. Thought that would be obvious to them it's not a car but this is the DVLA we're talking about.

Still cant see how BMW say it has no recall despite being in black and white on their own recall/service bulletin or whatever they choose to call it.
 
USA updated the flange repaired bikes from Spring 2011 - so by Jan 2020 it became a recall, which means when they next see the bike they must fit a new pump - no idea about UK -

but following the delivery stop terminology the USA use - it may mean they don't need to notify DVLA or customers - thus the dealership could well not have notification it has a recall - manufacturers like this cop out as it helps them maintain their reputation

SIB 16 01 20 RECALL 20V-471 FUEL PUMP CHECK
Summary:

As part of a previous Safety Recall (13V-617) a steel support ring was installed on the fuel pump flange. In rare cases, this repair can cause cracks in the quick-release coupling resulting in leaks with fuel odor or the leaking of small quantities of fuel. Since Spring 2011, a steel support ring has been installed in production on the fuel pump flange for the quick-release coupling. Depending on the model, the fuel-pump unit and/or additional fuel-pump unit (K25) must be checked in the affected vehicles and replaced, if condition #2 or #3 are found in figure 1. In addition, for the R 1200 GS (K25, 0317), the fuel distributor must be replaced in addition to the additional fuel-pump unit, as the quick-release coupling is no longer located directly on the flange. Customers will be notified by BMW Motorrad USA via First Class mail advising them of this recall. Customers will be asked to schedule an appointment with an authorized BMW Motorrad dealer to have the check/repair performed. In the case of vehicles that are in dealer inventory and have not yet been delivered, the Technical Campaign must be carried out before delivery to customers. Vehicles have been marked with a delivery stop.
 
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Oh right. It's American, didn't realise that. They get safety stuff like this and the fuel strips changed and we get nada!!
 
what I was trying to say was it may well be waiting for a pump - but as not designated an official recall (with DVLA letting them write to current owner), the paperwork at a dealership won't use the words RECALL

- so you go in and ask they can happily say no recalls - or when you look on DVLA website it magically doesn't show one either.... doesn't have to mean they don't know when they next see it they must check and if required must fit one

its a nice cost saving initiative.... hope the customer buys one and when they check it doesn't need it at their cost !!!! and of course the techs have long since forgotten the 2020 update that they never saw - stating that they are meant to check
 


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