Can I ask who you found was it a motorcycle machanic ie what bike shop as I normally use Studleys in Dorchester and that’s a 100 mile round trip be nice to find someone closer
And yes balms lawn are only 4miles away from me
Fuel Pump Recall GS1200 Triple Black
- Thread starter Roddy L
- Start date
And yes balms lawn are only 4miles away from me
If you want a BMW Dealer then Barnstormers in Alton have a fabulous reputation. Only discovered this afterwards. The mechanic who found Balmer Lawns Negligence is Motorshed in Portland. I have never met anyone who's expertise and care match his. Liam just goes that extra mile for the customer. The guy who services my bike is based in Lymington and has serviced my GS for the last 10 years. As I've never had any issues with it he was always my go to guy and recommended Motorshed for any big issues. I'm glad he did.
I know have the GS back and its running beautifully. The independent Mechanic found the following:-
Investigate machine not running:-
inspection found fuel pump not priming.
1a. removed fuel pump and found pump to be the wrong pump fitted.
The fuel pump fitted part number, enquires with BMW Barnstormers, shows a fitted 2024 part. On initial examination only one, of the two vehicle fuel lines, connected to the pump. This would be because the wrong part fitted to vehicle has only one fuel connector on fuel pump part, as per model.
Carried out full replacement with correct vehicle model part.
1b. also found fault with fuel level sensor. This part, enquires with BMW Barnstormers, incorrect part for vehicle model. Part No shows fitted 2023.
Carried out full replacement with correct vehicle model part.
I rode a tank full of fuel yesterday without missing a beat. Nice to be back riding and have confidence in the machine after two years.
And yet they seem to have done a very good job at doing just that. They got it very wrong.
Another warning to anyone thinking of heading to Balmer Lawn Brockenhurst.
Not only did they get it wrong once, they got it wrong four times. The last time keeping the bike from 8th January 2025 until 15th April 2025. The last record showing "Fuel Pump Recall Re Done".
On checking with BMW main dealers, the part number fitted it was the one they 'Re-Did' in 2024! Fitting the wrong fuel regulator to it, that they had fitted in 2023 to a different, wrong fuel pump!
As you say...Given that its remove one electrical connector , two screws and another electrical connector , there's not a lot to see , or to get wrong
MWH
Registered user
After reading this thread and smelling a bit of fuel in the garage I sent an email to BMW customer services.
Mine is an 09 Adventure that had the rings fitted around 2013ish. According to BMW there is no recalls for my bike. I've had it since 2012 and not moved house.
How can I find it's model number? I know it's a K25 but don't know about the 3*** bit.
Mine is an 09 Adventure that had the rings fitted around 2013ish. According to BMW there is no recalls for my bike. I've had it since 2012 and not moved house.
How can I find it's model number? I know it's a K25 but don't know about the 3*** bit.
MWH
Registered user
Cheers Santa. Handbook only tells me date of registration In June 09.
The V5 however does state Variant 0380 so thanks for sending me in the right direction
Having said that my V5 also says it's an M1 classification, basically a passenger car and DVLA won't change it unless I get BMW to send them a letter. Saying what I don't know!! Says Bicycle for taxation class, number of seats 2 and wheelplan 2 wheel. Thought that would be obvious to them it's not a car but this is the DVLA we're talking about.
Still cant see how BMW say it has no recall despite being in black and white on their own recall/service bulletin or whatever they choose to call it.
The V5 however does state Variant 0380 so thanks for sending me in the right direction
Having said that my V5 also says it's an M1 classification, basically a passenger car and DVLA won't change it unless I get BMW to send them a letter. Saying what I don't know!! Says Bicycle for taxation class, number of seats 2 and wheelplan 2 wheel. Thought that would be obvious to them it's not a car but this is the DVLA we're talking about.
Still cant see how BMW say it has no recall despite being in black and white on their own recall/service bulletin or whatever they choose to call it.
USA updated the flange repaired bikes from Spring 2011 - so by Jan 2020 it became a recall, which means when they next see the bike they must fit a new pump - no idea about UK -
but following the delivery stop terminology the USA use - it may mean they don't need to notify DVLA or customers - thus the dealership could well not have notification it has a recall - manufacturers like this cop out as it helps them maintain their reputation
SIB 16 01 20 RECALL 20V-471 FUEL PUMP CHECK
Summary:
As part of a previous Safety Recall (13V-617) a steel support ring was installed on the fuel pump flange. In rare cases, this repair can cause cracks in the quick-release coupling resulting in leaks with fuel odor or the leaking of small quantities of fuel. Since Spring 2011, a steel support ring has been installed in production on the fuel pump flange for the quick-release coupling. Depending on the model, the fuel-pump unit and/or additional fuel-pump unit (K25) must be checked in the affected vehicles and replaced, if condition #2 or #3 are found in figure 1. In addition, for the R 1200 GS (K25, 0317), the fuel distributor must be replaced in addition to the additional fuel-pump unit, as the quick-release coupling is no longer located directly on the flange. Customers will be notified by BMW Motorrad USA via First Class mail advising them of this recall. Customers will be asked to schedule an appointment with an authorized BMW Motorrad dealer to have the check/repair performed. In the case of vehicles that are in dealer inventory and have not yet been delivered, the Technical Campaign must be carried out before delivery to customers. Vehicles have been marked with a delivery stop.
but following the delivery stop terminology the USA use - it may mean they don't need to notify DVLA or customers - thus the dealership could well not have notification it has a recall - manufacturers like this cop out as it helps them maintain their reputation
SIB 16 01 20 RECALL 20V-471 FUEL PUMP CHECK
Summary:
As part of a previous Safety Recall (13V-617) a steel support ring was installed on the fuel pump flange. In rare cases, this repair can cause cracks in the quick-release coupling resulting in leaks with fuel odor or the leaking of small quantities of fuel. Since Spring 2011, a steel support ring has been installed in production on the fuel pump flange for the quick-release coupling. Depending on the model, the fuel-pump unit and/or additional fuel-pump unit (K25) must be checked in the affected vehicles and replaced, if condition #2 or #3 are found in figure 1. In addition, for the R 1200 GS (K25, 0317), the fuel distributor must be replaced in addition to the additional fuel-pump unit, as the quick-release coupling is no longer located directly on the flange. Customers will be notified by BMW Motorrad USA via First Class mail advising them of this recall. Customers will be asked to schedule an appointment with an authorized BMW Motorrad dealer to have the check/repair performed. In the case of vehicles that are in dealer inventory and have not yet been delivered, the Technical Campaign must be carried out before delivery to customers. Vehicles have been marked with a delivery stop.
Last edited:
MWH
Registered user
Oh right. It's American, didn't realise that. They get safety stuff like this and the fuel strips changed and we get nada!!
what I was trying to say was it may well be waiting for a pump - but as not designated an official recall (with DVLA letting them write to current owner), the paperwork at a dealership won't use the words RECALL
- so you go in and ask they can happily say no recalls - or when you look on DVLA website it magically doesn't show one either.... doesn't have to mean they don't know when they next see it they must check and if required must fit one
its a nice cost saving initiative.... hope the customer buys one and when they check it doesn't need it at their cost !!!! and of course the techs have long since forgotten the 2020 update that they never saw - stating that they are meant to check
- so you go in and ask they can happily say no recalls - or when you look on DVLA website it magically doesn't show one either.... doesn't have to mean they don't know when they next see it they must check and if required must fit one
its a nice cost saving initiative.... hope the customer buys one and when they check it doesn't need it at their cost !!!! and of course the techs have long since forgotten the 2020 update that they never saw - stating that they are meant to check
This thread is both interesting, comforting and alarming. I have a 2007 GSA bought new, now with 40,000 odd mls on it. It's won't say it's been perfect because it hasn't but generally the bike has performed well. It has a history of "difficulties" but that's for another post. Out of the warranty period, It has never been touched by a BMW main dealer for servicing except for notifyable recalls. The reason being a) I'm a time served mechanic, and b) because an unmentionable, BMW dealer "mechanic" allowed brake fluid from the master cylinder to spill down the tank and make it's way to the right hand cylinder where it sat doing what DOT4 does to paint.... The dealer didn't tell me and neither did I notice till way too late. I couldn't be doing with the blame game so it has a cosmetically blemished cylinder.
On Sat 13th June this year, 2026, I was due to go to France. On the way to Redditch from Fishguard Friday 12th I smelled fuel. On investigation I (thought I) found a leaking Q/R union so changed the o ring for a used spare. Temporary result but still smelled fuel. At a fuel stop at Membury the pump outlet was swimming in fuel, the ring doughnut clamp full of the stuff so my mate and I ran to Bahnstormers in Alton for a genuine o ring. I bought two just in case.... and fitted one there. No improvement, so looked at it in more detail. What I found was that the female tank fitting was leaking, not the male o ring. Expletive. This is going to be expensive, untimely and possibly bugger the trip.
Reported to Service reception...
I won't name him but the gentleman there came and had a look, confirmed the diagnosis, went away and priced up the parts etc., £600+, they hadn't got one (didn't expect them to given the age of the bike) and couldn't fit it before July anyway (expected)... No beef there.
He took my V5 (needed for the trip) and headed for his computer.
"When was this bike last in a dealership?"
I hesitatingly told him and why.
"It's subject to a service campaign to replace the fuel pump so the repair will cost you nothing!" I also got a look saying, naughty boy for not visiting a dealer. Fair enough, I'll take that.
We had a chat about what I was doing, where I was going, where home was and he proffered advice along the lines of "try Dick Lovett's in Bristol" All good.
Now, I've had minor dealings with Bahnstormers before and a good friend who was a customer of theirs lives round the corner, speaks well of them too. Take that as you will.
I cleaned up and headed for our overnight stop in Pompey, fed, drank and decided not to go to France but head home rather than be a liability to the other lads. Fine.
I turn up at Lovett's at 8.30 the following morning (Sat 13th) where I told them a tale, they looked into the campaign thing and booked me in for 8.30 on Thursday 18th for an all day appointment and did I need a loan bike, can I take you to Cribbs for shopping (no!), how more helpful can I be? Great.
All I have to do is Fishguard to Lovatt't on Thursday for the remedy.
Returned to Fishguard, mopped up fuel, washed, showered, fed, drank and had a kip.
The up shot of all this is that I learned that BMW Service Campaigns are not notifiable, yet Safety Recalls are. Being particularly skeptical/cynical this means that Service Campaigns cost BMW nothing if the owner doesn't know of them. saving them money. In this age of information transparency that's wrong, especially if there's a risk of being showered in hydrocarbons while riding a red hot bike.... and that's my beef. Previously, the GSA had a Notifiable Recall ref the rear caliper bracket, and my previous Beemer a K1200 RS (also bought new) had one for an oil pressure sender, possible leak onto the rear wheel (eek!).
I'll let you know how I get on at Lovatt's in due course.
P.S. I'm ignoring the fuel strip thing and use the trip. And, yes, I know all about the pezo-zapper-ex-fire-lighter-thingy temp cure.
On Sat 13th June this year, 2026, I was due to go to France. On the way to Redditch from Fishguard Friday 12th I smelled fuel. On investigation I (thought I) found a leaking Q/R union so changed the o ring for a used spare. Temporary result but still smelled fuel. At a fuel stop at Membury the pump outlet was swimming in fuel, the ring doughnut clamp full of the stuff so my mate and I ran to Bahnstormers in Alton for a genuine o ring. I bought two just in case.... and fitted one there. No improvement, so looked at it in more detail. What I found was that the female tank fitting was leaking, not the male o ring. Expletive. This is going to be expensive, untimely and possibly bugger the trip.
Reported to Service reception...
I won't name him but the gentleman there came and had a look, confirmed the diagnosis, went away and priced up the parts etc., £600+, they hadn't got one (didn't expect them to given the age of the bike) and couldn't fit it before July anyway (expected)... No beef there.
He took my V5 (needed for the trip) and headed for his computer.
"When was this bike last in a dealership?"
I hesitatingly told him and why.
"It's subject to a service campaign to replace the fuel pump so the repair will cost you nothing!" I also got a look saying, naughty boy for not visiting a dealer. Fair enough, I'll take that.
We had a chat about what I was doing, where I was going, where home was and he proffered advice along the lines of "try Dick Lovett's in Bristol" All good.
Now, I've had minor dealings with Bahnstormers before and a good friend who was a customer of theirs lives round the corner, speaks well of them too. Take that as you will.
I cleaned up and headed for our overnight stop in Pompey, fed, drank and decided not to go to France but head home rather than be a liability to the other lads. Fine.
I turn up at Lovett's at 8.30 the following morning (Sat 13th) where I told them a tale, they looked into the campaign thing and booked me in for 8.30 on Thursday 18th for an all day appointment and did I need a loan bike, can I take you to Cribbs for shopping (no!), how more helpful can I be? Great.
All I have to do is Fishguard to Lovatt't on Thursday for the remedy.
Returned to Fishguard, mopped up fuel, washed, showered, fed, drank and had a kip.
The up shot of all this is that I learned that BMW Service Campaigns are not notifiable, yet Safety Recalls are. Being particularly skeptical/cynical this means that Service Campaigns cost BMW nothing if the owner doesn't know of them. saving them money. In this age of information transparency that's wrong, especially if there's a risk of being showered in hydrocarbons while riding a red hot bike.... and that's my beef. Previously, the GSA had a Notifiable Recall ref the rear caliper bracket, and my previous Beemer a K1200 RS (also bought new) had one for an oil pressure sender, possible leak onto the rear wheel (eek!).
I'll let you know how I get on at Lovatt's in due course.
P.S. I'm ignoring the fuel strip thing and use the trip. And, yes, I know all about the pezo-zapper-ex-fire-lighter-thingy temp cure.
What is this quantum fuel pump you speak of?
Quantum are a reliable maker of fuel pumps for cars and motorcycles, unlike some of the cheap chinky shit available as replacements. Its what I fitted to my previous 2009 R1200GSA when I had running issues and it transformed it, the OE fuel pump was getting tired at around 40,000 miles.
BMW | Fuel Performance UK
BMW [> Motorcycle & Scooter EFI Fuel Pumps ] available online from Fuel Performance SA. We stock a massive range of high-quality products trusted by experts.
fuelperformance.co.uk
Stratstone Motorad in Tunbridge Wells replaced the fuel pump and connector gubbins on my 20 year old 1200GS last year, it hadn't been near a dealer since its 600 mile service and is now on 80K miles. They gave me a new 800GS to use for two days while they carried out the work. Total cost to me was zero.
That's heartening Mile_Rider and a very similar scenario.
I must have received a dozen letters over the years telling me to take it in for the connector fix, ignored them all as I am a believer in if it isn't broken don't fix it, but then it started pissing fuel everywhere which of course you can't ignore
I'm trying to fugure out just what this recall is ?
Ive looked on the system and according to the mothership there are no outstanding recalls for my R1200TB
And nothing showing for recalls done
Ive looked on the system and according to the mothership there are no outstanding recalls for my R1200TB
And nothing showing for recalls done
see picture - they initially tried a cheap fix (pic 2) starting from 2014 - then gave up and went with a whole pump replacement - two weeks back a guy with a UK K1300, had copious quantities of part atomised petrol spraying out under the bodywork of his UK K1300GT as he got close to home after a long ride. Stripped it down to investigate and found the flange as per pic 1 falling off.
There's a specific listing of impacted models, last updated in 2021 stating to replace the pump if it doesn't match picture 1 - and whilst most UK R1200's get the fix, the UK doesn't support for some including the K1300's. Which is strange as the risk is the same.
ROW
K25 R 1200 GS, GS Adv, HP2
K26 R 1200 RT, R 900 RT
K27 R 1200 R
K28 R 1200 ST
K29 R 1200 S, HP2
K40 K 1200 S, K 1300 S
K43 K 1200 R, K 1300 R
K44 K 1200 GT, K 1300 GT
K46 S 1000 RR
K48 K 1600
There's a specific listing of impacted models, last updated in 2021 stating to replace the pump if it doesn't match picture 1 - and whilst most UK R1200's get the fix, the UK doesn't support for some including the K1300's. Which is strange as the risk is the same.
ROW
K25 R 1200 GS, GS Adv, HP2
K26 R 1200 RT, R 900 RT
K27 R 1200 R
K28 R 1200 ST
K29 R 1200 S, HP2
K40 K 1200 S, K 1300 S
K43 K 1200 R, K 1300 R
K44 K 1200 GT, K 1300 GT
K46 S 1000 RR
K48 K 1600
In the interests of full disclosure and not to my advantage or the result I hoped for, here is an update.
We are talking about a bike nearly 20 years old albeit in very good nick. You might like to reference Botus' picture dated Thursday June 18th 08:45 above as it's easier than trying to explain the differences in the pump bosses.
I turned up at Lovatt's 07.45 after a 21/2hr ride. No beef there, my choice, except its A40 dual carriageway and M4/M5 all the way and boring. And it rained. Typical...They booked the bike in promptly and got on with it.
They checked the fuel pump housing and pronounced it outside the campaign parameters to change the pump which would have solved my leakage problem at BMW's expense. There are 3 options:- a fully flanged boss, a fully flanged boss with a flat and a boss with no flange. The latter two could be changed under the campaign, the former couldn't/wouldn't. Mine was the former and manufactured by Siemens VDO for interests sake. The replacement is made by Continental.
They asked me what I wanted to do, quoted me a price to change the pump out, I had a coronary, and told them to change it. Ordinarily, I would have done it myself but I was there, the bike was in bits, the leak wouldn't clear up on its own and it was the most timely and easy outcome. I have the original part as it's mine in case something comes to light down the line.
Incidentally, the mesh pre filter was pristine which surprised me. I was expecting some filth but no, clean as a whistle.
The positives. Bike doesn't leak fuel or smell like a refinery on steroids. The Euros I was going to take to France I changed back to £'s which paid for the job (almost). She seems to be a little better in throttle response rolling on from 60-ish in top and generally a bit perkier, probably imaginary.
The negatives. I'm down by a few hundred quid which given 19 years ownership is almost justifable. Almost.
There you have it. Not everything goes your way...
We are talking about a bike nearly 20 years old albeit in very good nick. You might like to reference Botus' picture dated Thursday June 18th 08:45 above as it's easier than trying to explain the differences in the pump bosses.
I turned up at Lovatt's 07.45 after a 21/2hr ride. No beef there, my choice, except its A40 dual carriageway and M4/M5 all the way and boring. And it rained. Typical...They booked the bike in promptly and got on with it.
They checked the fuel pump housing and pronounced it outside the campaign parameters to change the pump which would have solved my leakage problem at BMW's expense. There are 3 options:- a fully flanged boss, a fully flanged boss with a flat and a boss with no flange. The latter two could be changed under the campaign, the former couldn't/wouldn't. Mine was the former and manufactured by Siemens VDO for interests sake. The replacement is made by Continental.
They asked me what I wanted to do, quoted me a price to change the pump out, I had a coronary, and told them to change it. Ordinarily, I would have done it myself but I was there, the bike was in bits, the leak wouldn't clear up on its own and it was the most timely and easy outcome. I have the original part as it's mine in case something comes to light down the line.
Incidentally, the mesh pre filter was pristine which surprised me. I was expecting some filth but no, clean as a whistle.
The positives. Bike doesn't leak fuel or smell like a refinery on steroids. The Euros I was going to take to France I changed back to £'s which paid for the job (almost). She seems to be a little better in throttle response rolling on from 60-ish in top and generally a bit perkier, probably imaginary.
The negatives. I'm down by a few hundred quid which given 19 years ownership is almost justifable. Almost.
There you have it. Not everything goes your way...
Glad you got it sorted even though it was not the cost free solution you were hoping for mate. Pity you never made it to France with us, you would have enjoyed it and we have missed your company. Next time eh mate!
